Emergency Medical Services Dispatcher - Contingent On-Call (No Benefits) - 529822
About The Position
The Emergency Medical Services Dispatcher receives and processes requests from a variety of sources to include multiple telephone lines and radio frequencies for emergency and non-emergency assistance under moderate supervision. Dispatches appropriate personnel in an efficient and timely manner. Operates various on-line systems to enter, update and retrieve data. Maintains a variety of logs and files. Receives and manages requests for emergency and non-emergency medical assistance. Provides instructions as necessary and coordinates dispatch and communications activities to ensure the appropriate EMS response. Maintains contact with emergency personnel in the field. Provides information to responding units regarding location, directions, changes to circumstances, etc. Responds to information requests from responding EMS personnel. Coordinates assistance from other agencies and/or departments as requested, including contacting other agencies for response to specific situations.
Requirements
- High school diploma or GED.
- Some previous dispatch experience.
- Knowledge of emergency dispatch procedures.
- Knowledge of emergency communications principles and practices.
- Functional understanding of communications equipment, CAD systems, 2-way radios, telephone and recording equipment.
- Excellent organizational and administrative skills.
- Ability to communicate effectively with EMS staff and health care professionals.
- Ability to maintain strict confidentiality of protected health information and the requirement to follow HIPPA regulations at all times.
- Ability to cope with stressful conditions.
- Ability to demonstrate tact, versatility, and adaptability.
- Ability to demonstrate a high degree of self-motivation and directional initiative.
- Working knowledge of data entry and Microsoft Office.
- Skill in exercising initiative, judgment, problem-solving, and decision-making.
- Must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources.
Responsibilities
- Receives and processes requests from a variety of sources to include multiple telephone lines and radio frequencies for emergency and non-emergency assistance under moderate supervision.
- Dispatches appropriate personnel in an efficient and timely manner.
- Operates various on-line systems to enter, update and retrieve data.
- Maintains a variety of logs and files.
- Receives and manages requests for emergency and non-emergency medical assistance.
- Provides instructions as necessary and coordinates dispatch and communications activities to ensure the appropriate EMS response.
- Maintains contact with emergency personnel in the field.
- Provides information to responding units regarding location, directions, changes to circumstances, etc.
- Responds to information requests from responding EMS personnel.
- Coordinates assistance from other agencies and/or departments as requested, including contacting other agencies for response to specific situations.
Benefits
- No Benefits
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
