Emergency Medical Services Coordinator

County of Riverside•Riverside, CA

2d•Onsite

About The Position

The Riverside County Fire Department is seeking to fill a vacancy for an Emergency Medical Services Specialist to support the Ben Clark Training Center in Riverside. The incumbent will be responsible for planning, coordinating, and implementing the certification and training component of the Riverside County Emergency Medical Services (EMS) system or the Riverside County Fire Department EMS program; maintains the quality assurance components of the EMS system; monitors, evaluates and investigates the transport and emergency care provided to trauma victims; develops plans, policies and procedures to enhance coordination and response to the public health and medical components of emergencies; performs other related duties as required. The Emergency Medical Services Coordinator is the journey level classification in the Emergency Medical Services series and reports to an appropriate supervisory or manager level position. Incumbents plan, coordinate and implement training, quality assurance and the trauma monitoring components of the County's EMS systems or programs for the Riverside County Emergency Management Department (EMD) or the Riverside County Fire Department EMS programs, including the development of standards and protocols, investigations of violations and evaluations regarding the appropriateness of emergency medical services and/or transport. Incumbents also coordinate with public health and medical system stakeholders to develop response plans, implement training, and conduct disaster exercises. The Emergency Medical Services Coordinator is distinguished from the Senior Emergency Medical Services Coordinator in that the latter is the advanced journey level classification that provides technical supervision over subordinate Emergency Medical Services personnel.

Requirements

OPTION I: Valid license to practice as a Registered Nurse in the State of California.
OPTION I: Two years as a Registered Nurse in an acute care hospital setting, one year of which must have been in an emergency department or as a Disaster Coordinator.
OPTION II: Valid Paramedic license and Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.
OPTION II: Four years as a Paramedic. Only experience obtained after becoming licensed as a Paramedic will be considered qualifying experience. Experience gained solely while employed as an EMT, EMT-I, or EMT-A is not considered qualifying toward the minimum requirements.
Knowledge of State of California statutes and regulations pertaining to emergency medical services; basic medical terminology and equipment relating to the certification procedures for Emergency Medical Technicians; group dynamics and community organizations; techniques of collecting and compiling data pertinent to emergency medical care systems; principles and practices of training; methods of program evaluation; curriculum development and statistical record keeping.
Ability to develop and recommend solutions to problems identified in an EMS or public health and medical disaster response system; safely drive a vehicle to and from various locations; communicate effectively orally and in writing; coordinate functions between governmental and private agencies, hospital staff and advisory committees related to the development, implementation and maintenance of standards, protocols and procedures involving EMS or public health and medical disaster response system requirements and personnel; establish and maintain effective working relationships with peers and community groups; maintain records; evaluate training activities of CPR and EMT instructors; understand, interpret and apply provisions of federal, state and local laws, regulations and policies and procedures pertinent to EMS or public health and medical disaster response systems; perform effectively in an environment of constantly changing priorities and real life crises; read and understand technical materials and reports on emergency medical care including medical reports.

Nice To Haves

Completion of one or more of the following American Heart Association (AHA) instructor certifications; CLS Instructor (Advanced Cardiovascular Life Support), PALS Instructor (Pediatric Advanced Life Support), PHTLS (Prehospital Trauma Life Support), and/or the BLS Instructor ( Basic Life Support ) is highly desired.

Responsibilities

Assist in developing trauma center designation criteria, including pre-hospital trauma policies and procedures; develop and implement a data collection system for analyzing and assessing the effectiveness of trauma care.
Audit EMS reports and investigate discrepancies to identify deficiencies and recommend alternative solutions; develop quality assurance criteria to monitor EMS activities.
Assist in the development and implementation of triage and transfer protocols; develop and implement investigation policies and procedures applicable to preparing responses to complaints regarding patient transfers.
Process claims for reimbursement from the EMS fund; conduct base hospital and trauma center site visits; interview emergency room physicians, nurses and support staff to ascertain facts pertinent to quality assurance review.
Provide staff services to assigned EMS advisory committees; assist other EMS agency staff by interpreting policies and procedures; administer certification and recertification of EMS personnel.
Monitor field performance of EMS personnel to identify deficiencies and determine training needs; evaluate qualifications of hospitals applying for Base Station Hospital certification based on established criteria and make recommendations on certification; monitor Base Station Hospital operations for compliance with medical control protocols and training requirements.
Review and evaluate suitability of basic training and continuing education programs to ensure compliance with all legislative requirements.
Act for the Senior Emergency Medical Services Coordinator in their absence.
Implement, conduct, and develop training programs and curriculum for the County Fire Department for emergency medical programs such as First Responder and EMT-1.
Address and provide staff work for all EMS issues concerning operations and personnel; participate in training plan; participate in Safety Committees; serve as contact person between the Fire Department and Department of Public Health.
Develop all-hazards emergency response plans, policies, and procedures for public health and medical system stakeholders.
Conduct training on emergency response plans, policies and procedures.
Conduct all-hazards, multi-agency exercises that include the development and distribution of exercise documents (e.g., exercise plan, situation manual, exercise evaluation guides, after action reports, improvement plans).