Emergency Management Coordinator - Fire Department

City of Boerne • Boerne, TX

4d • Hybrid

About The Position

This is a new position for the City of Boerne and represents an important investment in preparedness, resilience, and organizational excellence. The Emergency Management Coordinator will help build the systems, relationships, plans, training, and internal readiness needed to protect the community, support employees, and sustain essential services during emergencies. The Emergency Management Coordinator is responsible for planning, coordinating, and strengthening the City's all-hazards emergency management program. The position supports emergency preparedness, response, recovery, mitigation, continuity of operations, EOC readiness, training and exercises, public education, documentation, grants, and cost recovery. The position also supports the City's broader risk management efforts by helping departments identify operational vulnerabilities, strengthen continuity planning, improve emergency readiness, and coordinate mitigation strategies in partnership with department leadership. The coordinator reports directly to the Fire Chief and collaborates closely with all Directors, department heads, outside agencies, and community stakeholders to enhance preparedness, resilience, and risk awareness across the organization. In emergency management matters, the coordinator works in close coordination with the City Manager's Office, Fire Chief, Police Chief, department directors, Kendall County, and regional, state, and federal partners.

Requirements

• Knowledge of principles and practices of comprehensive emergency management, including mitigation, preparedness, response, and recovery.
• Knowledge of Incident Command System (ICS), National Incident Management System (NIMS), and local EOC operations.
• Knowledge of hazard identification, risk assessment, threat and hazard identification, vulnerability analysis, and mitigation methods.
• Knowledge of fundamentals of continuity of operations planning, workplace safety, loss control, and organizational resilience.
• Knowledge of local, state, and federal emergency management laws, regulations, standards, guidance, and funding requirements.
• Knowledge of grant management principles, including application development, reporting, documentation, reimbursement, and compliance.
• Knowledge of exercise design and evaluation, including tabletop, functional, and full-scale exercises.
• Knowledge of continuity of operations planning and the ability to guide departments through practical COOP development.
• Knowledge of WebEOC or similar incident management platforms.
• Knowledge of organizational risk management principles and how emergency management intersects with safety, liability, infrastructure, continuity, technology, public communication, and service delivery risk.
• Knowledge of hazard mitigation planning and implementation of mitigation actions.
• Skill in developing and updating emergency plans, procedures, job aids, position guides, and operational checklists.
• Skill in facilitating training, drills, and exercises; strong presentation and facilitation skills.
• Skill in conducting hazard and risk assessments and translating findings into actionable plans.
• Skill in organizing multiple projects, deadlines, and stakeholders simultaneously.
• Skill in maintaining confidentiality of sensitive, protected, and security-related information in accordance with City policy and applicable law.
• Skill in communicating clearly and effectively, both verbally and in writing, including preparing clear and concise reports, briefings, procedures, and after-action documentation.
• Skill in using office software and emergency management tools, including MS Office, incident management platforms, and GIS or mapping tools preferred.
• Ability to establish and maintain effective working relationships with staff, volunteers, elected officials, partner agencies, and the public.
• Ability to communicate clearly and professionally, both orally and in writing.
• Ability to work calmly and effectively under pressure and during emergencies.
• Ability to exercise sound judgment, discretion, and initiative.
• Ability to work independently with minimal supervision, while also functioning effectively in team, EOC, and command structures.
• Ability to build trust and cooperation across departments without direct supervisory authority.
• Ability to translate complex emergency management concepts into practical guidance for employees, elected officials, partner agencies, and the public.
• Bachelor's degree in emergency management, Public Administration, Risk Management, Occupational Safety, Homeland Security, or related field; OR an equivalent combination of education, training, and relevant experience, as approved by the Fire Chief.
• Minimum of eight (8) years of progressively responsible experience in emergency management, public safety, local government operations, risk management, occupational safety, continuity planning, or a closely related field.
• FEMA/NIMS training (ICS-100, ICS-200, IS-700, IS-800) is required within a specified period if not already obtained.
• Ability to obtain required City, state, or FEMA training within established timeframes.

Nice To Haves

• Experience working with or within local government, fire, EMS, law enforcement, public works, utilities, emergency management, or regional response systems is preferred.
• Advanced ICS (ICS-300/400) and professional emergency management certification, such as CEM or state-level certification, preferred.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Assess the City's current emergency management readiness, plans, training, EOC capabilities, and interdepartmental coordination practices.
• Update the City's Emergency Operations Plan and Priority Annexes or Emergency Support Functions.
• Develop a practical citywide Continuity of Operations framework with department-level participation.
• Establish EOC readiness standards, including equipment, procedures, position guides, contact lists, and activation protocols.
• Create an annual training and exercise calendar, including tabletop, functional, and full-scale exercise opportunities as appropriate.
• Strengthen incident documentation, WebEOC usage, grant documentation, and cost recovery readiness.
• Clarify department-level emergency roles, responsibilities, and expectations.
• Develop, update, and maintain the City's Emergency Operations Plan (EOP), hazard-specific annexes/Emergency Support Functions (ESF), Continuity of Operations Plan (COOP), and related procedures in accordance with federal and state requirements, City objectives, and accepted emergency management practices.
• Maintains City emergency management plans and coordinates with Kendall County and regional partners on applicable joint plans, mutual aid agreements, interlocal agreements, and regional emergency management efforts.
• Coordinate preparedness, response, recovery, and mitigation activities across departments and partner agencies, including conducting emergency management surveys and analyses and evaluating existing and potential hazards to life and property within the City.
• Prepares briefings and recommendations for City leadership, elected officials, department directors, and partner agencies regarding emergency management issues, readiness gaps, and recommended mitigation strategies.
• Serve as a key coordinator for the Emergency Operations Center (EOC), including activation support, operations support, demobilization, documentation, position guides, equipment readiness, contact lists, and after-action improvement tracking.
• Plan, coordinate, and deliver emergency management training and exercises, including tabletop, functional, and full-scale exercises, for staff and partners.
• Develop community warning tools, notification systems, policies, procedures, and training programs for the effective and efficient dissemination of emergency information.
• Conduct hazard and vulnerability assessments to identify community risks, including natural, technological, and human-caused hazards.
• Develop and disseminate public education and outreach materials on emergency preparedness and resilience in coordination with the Communications Department.
• Coordinate with local, regional, state, and federal agencies, including emergency services, public health, law enforcement, VOADs, NGOs, and mutual aid partners, to align plans and capabilities.
• Coordinates weather briefings and situational awareness updates for City leadership, relevant departments, and external stakeholders when current or forecasted conditions may affect public safety, continuity of operations, infrastructure, or City services.
• Maintain documentation and records required for grants, cost recovery, after-action reporting, FEMA or state reimbursement, and regulatory compliance.
• Facilitate cross-departmental planning efforts related to emergency management, resilience, continuity of operations, safety, and operational risk.
• Prepare and manage program budgets and pursue grant opportunities related to emergency management, mitigation, safety, and resilience.
• Maintain up-to-date resource inventories, contact lists, mutual aid agreements, interlocal agreements, and MOUs.
• Develop and maintain policies and procedures that support compliance with applicable regulations, standards, and best practices, including NIMS/ICS, state emergency management guidance, City policy, and applicable safety requirements.
• Prepare and present reports, briefings, and recommendations to the Fire Chief, HR Director, executive leadership, and governing bodies as requested.
• Partners with HR, Legal, Finance, IT, Communications, Utilities, Public Works, Police, and other departments to strengthen internal preparedness, incident documentation, employee safety, continuity planning, and post-incident improvement processes.
• Support emergency response operations, which may include serving in the EOC or incident command structure, depending on qualifications, organizational needs, and assignment.
• Be available for after-hours response, on-call duty, and extended work hours during emergencies, disasters, weather events, planned exercises, or special events as assigned.
• Perform related duties as assigned by the Fire Chief. and consistent with the citywide emergency management and resilience responsibilities of the position.
• Represents the City or participates in internal and external committees as assigned, which may include the City of Boerne Safety Committee, Traffic Safety Committee, AACOG REPAC, SCEMA, STRAC, and other committees relevant to emergency management, safety, resilience, and professional development.

Benefits

• Medical, Dental, & Vision – 100% Paid by the city for the employee, option to add dependents. (City pays 42% for dependents, medical only.)
• Short-Term and Long -Term Disability
• Vacation/ Sick paid days off
• Holidays
• Paid Retirement plan - 14% City Contribution
• Workers Compensation Insurance & 100% salary indemnity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior