Responsible for providing high-level service and support for the City’s emergency management program, serving as the department head performing all administrative and operational activities. This includes the management of disaster mitigation, preparedness, response, and recovery processes and actions. The role provides oversight and supervision to emergency management staff and volunteers. Assumes all duties of the Managing Director of Emergency Management in their absence. Manages the day-to-day operations of the Office of Emergency Management, including program implementation and supporting city-wide emergency management initiatives. Directs outreach to promote the City’s public education program, including the development of materials promoting personal preparedness and safety for family, school, business, and community. Interacts with community groups to promote emergency preparedness, including directing and providing demonstrations and presentations. Oversees and coordinates homeland security grant program activities and assumes ultimate responsibility for overall compliance with federal grant requirements, including disaster recovery grant programs. Provides administrative and technical support to the Managing Director of Emergency Management in the continued development and support of the citywide emergency management program. Develops, facilitates, and coordinates exercises involving city departments, local, state, and federal partners, and multiple outside agencies to further emergency preparedness, response, and recovery efforts across the community. Develops readiness initiatives, including training delivery city-wide, covering Emergency Operations Center processes, National Incident Management System, and Incident Command System requirements. Develops, maintains, and implements the Comprehensive Emergency Management Plan, Continuity of Operations Plan, Hazard Mitigation Action Plan, and related operational guidelines, standard operating procedures, and policies necessary to meet local, state, and federal standards. Develops and maintains relationships with community partners and stakeholders, including private business owners, non-profit and volunteer organizations, and other community and partner organizations to promote economic recovery, public/private partnerships, caregiver providers, and whole community preparedness. Serves in General Staff or Command Staff positions during Emergency Operations Center activations. Serves as an on-call emergency management officer on a rotational basis, providing weather monitoring, warning system activation, and support for incident activations involving multi-department incidents, complex emergencies, disasters, high-profile public safety situations, and special events. Oversees the maintenance of the Emergency Operations Center in a ready state, including management of the physical facility, development of workflow and documentation processes, training, and exercising city staff to prepare for activations. Manages public warning and communication systems, including activation of systems when necessary. Oversees administration of department finances by approving purchases and developing department and grant budgets, including tracking and accountability systems. Creates and gives presentations to City Council and senior administration. Responds courteously to public inquiries, providing information on a variety of emergency management topics, and works to resolve citizen complaints. Continuously seeks to improve processes and products provided by the Office of Emergency Management.
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Job Type
Full-time
Career Level
Mid Level