Emergency Department Technician (ED Tech) - 36 hours/week

MaineGeneral Health•Augusta, ME

3d•Onsite

About The Position

MaineGeneral Health is seeking an Emergency Department Technician (ED Tech) to support nurses and providers and help deliver timely, safe, and compassionate patient care. The position works at both the Alfond Center for Health in Augusta and the Thayer Center for Health in Waterville. The technician will be cross-trained at both campuses, with shifts assigned according to departmental needs, and is scheduled for 36 hours per week. The ED Tech performs basic patient care within their scope of practice, supports patients’ emotional, physical, and spiritual needs, and reports abnormal findings or changes in condition. The role also includes greeting patients and visitors, handling and routing calls, making requested codes, pages, and overhead announcements, performing delegated technical procedures, and maintaining stocked, clean, and orderly unit and patient rooms.

Requirements

Current Certified Nursing Assistant (CNA) credential on the Maine Registry of Certified Nursing Assistants and Direct Care Workers, or licensure as an EMT through the Maine Department of Public Safety (DPS).
Strong communication, teamwork, and organizational skills.
Ability to remain calm and focused in a fast-paced environment.
Ability to recognize and communicate changes in patient condition.
Ability to prioritize multiple tasks while maintaining patient safety and attention to detail.
Ability to work effectively with patients of all ages, backgrounds, and levels of acuity.
Ability to work at both MaineGeneral Emergency Department locations.

Nice To Haves

Emergency Department, acute-care, medical-surgical, or other hospital experience.

Responsibilities

Perform basic patient care activities within the scope of practice.
Assist patients with emotional, physical, and spiritual needs, and report abnormal findings or changes in physical, mental, or emotional condition.
Greet patients and visitors.
Answer, screen, and route telephone calls.
Call codes, pages, and overhead announcements as requested.
Perform technical procedures delegated by medical staff, including ECGs, splinting, and specimen collection.
Help keep the unit and patient rooms stocked, clean, and orderly.
Work at both emergency department locations and cross-train at both campuses, with shifts assigned based on departmental needs.

Benefits

Health, dental, and vision benefits.
Wellness programs and resources.
Earned time off.
Paid parental leave and industry-leading leave for new parents.
Employee Assistance Program for employees and household members.
Payactiv access to wages already earned before payday.
Tuition reimbursement.
403(b) company matching contributions of up to 2% of eligible pay for eligible employees.
401(a) retirement income plan with an additional 2% contribution.
Short-term and long-term disability insurance.
Three insurance plans to protect against loss of income due to death, terminal illness, or serious injury from accident.
Professional development, learning and development resources, and career advancement opportunities.
Shift differentials of up to an additional $7 per hour for select shifts.
Potential student loan reimbursement assistance.