Emergency Department Technician- Day

St. Josephs Medical Center•Houston, TX
•Onsite

About The Position

Under the supervision and direction of the Clinical Nurse, the Emergency Department Technician performs routine service duties and technical and nursing procedures according to established procedures to support patient care, comfort, and safety. The technician assists patients with personal hygiene, meals, and ambulation; maintains a clean and orderly patient and unit environment; and applies basic knowledge of age-related differences in patient care. This is a full-time day-shift position, scheduled 6:30 a.m. to 7:00 p.m. The role supports St. Joseph Medical Center’s mission, vision, and values, follows standards of conduct and corporate compliance, and incorporates patients’ physiological, psychological, cultural, developmental, and spiritual needs into care. The technician responds to call lights, assists with meals, retrieves and delivers supplies and clinical materials, completes assigned patient-care tasks, documents basic procedures and treatments, and helps maintain patient safety. Additional duties include monitoring behavioral health patients and performing EKGs, point-of-care testing, and phlebotomy.

Requirements

  • High school diploma or equivalent.
  • Current American Heart Association Basic Life Support certification.
  • Technical, clerical, and interpersonal skills relevant to patient care and the work area.
  • Ability to communicate effectively in English, verbally and in writing.
  • Other certifications as required by the certification policy.

Nice To Haves

  • Certified Nursing Assistant (CNA), EMT, EMT-I, or EMT-P certification.
  • Bilingual or multilingual ability.
  • EKG and phlebotomy skills.
  • Six months of on-the-job experience in a hospital setting.
  • Individuals licensed to practice nursing in a foreign country will be considered.

Responsibilities

  • Support and communicate the organization’s mission, vision, and values, and uphold standards of conduct and corporate compliance.
  • Incorporate patients’ physiological, psychological, cultural, developmental, and spiritual needs into patient care.
  • Follow patient-care and facility guidelines and procedures.
  • Respond to patient call lights, determine patients’ needs, and relay information to nursing personnel.
  • Distribute meal trays and nourishments, assist patients with feeding, and collect trays after meals.
  • Retrieve and deliver supplies, specimens, instruments, and test results as requested.
  • Complete required annual education and competency validations.
  • Support a culture of patient safety by identifying and helping reduce unsafe practices.
  • Prioritize patient care using judgment and take action to prevent patient harm.
  • Implement measures to prevent exposure to blood and body fluids.
  • Accurately document basic procedures and treatments in patients’ medical records.
  • Maintain clean and orderly patient and physical environments.
  • Assist with transfers of patients, beds, and patient-care equipment, using necessary safety precautions.
  • Monitor behavioral health patients to help ensure their safety.
  • Perform EKGs, point-of-care testing, and phlebotomy.
  • Foster positive relationships with customers, contribute to patient satisfaction, and prevent waste of resources while ensuring quality care.
  • Perform other duties as assigned.
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