ED Tech, Emergency Department Tech - Emergency Care Center

CHRISTUS Health•Mount Pleasant, TX

About The Position

The Emergency Department Technician performs a variety of RN-delegated tasks under the supervision of a registered nurse, assisting nursing staff with patient care in accordance with the technician’s training, competence, and skills. The role also draws on responsibilities associated with patient registration, unit clerical support, and monitoring. The technician follows hospital policies and procedures and helps maintain a clean, organized, adequately stocked, and safe patient environment. The technician supports patient admissions, transfers, and discharges; observes patients and reports changes in condition to the RN; escorts stable patients to other departments; and helps procure, clean, and return equipment and supplies. Depending on training and delegation, duties include assisting with procedures and performing tasks such as venipuncture, splinting, nonsterile dressing changes, staple and suture removal, peak expiratory flow measurements, pulse oximetry, crutch training, phlebotomy, specimen collection, and saline-lock insertion. The technician may operate patient monitoring equipment and record rhythm strips, run 12-lead EKGs, and obtain biomarker and glucometer readings. The position also includes clerical and registration duties under the direction of the RN. These include greeting patients, providing courteous customer service, helping ensure patient comfort while waiting, entering demographic, insurance, and financial information into the computer system, handling unit reception and records, transcribing orders, requesting patient-care items, and compiling or retrieving reports. The technician adapts care to patients’ physical, psychosocial, cultural, age-specific, and developmental needs, demonstrates adherence to CHRISTUS Health CORE values, and performs other assigned duties.

Requirements

  • Completion of one of the following educational programs, or previous CHRISTUS Emergency Technician experience: Nursing Assistant program, Medical Assistant program, Basic EMT program, Intermediate EMT program, PT Care Tech program, or military basic combat training and Advanced Individual Training for military medics.
  • BLS certification is required.
  • Must maintain one of the following certifications: Certified Nursing Assistant license in the state of employment; Certified Medical Assistant; Certified Patient Care Tech; or Emergency Medical Technician (EMT) national registry or state license.
  • Required certifications must be obtained within the designated time frame in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

  • High School Diploma or GED is preferred.
  • 1–2 years of patient-care experience in an acute-care hospital, emergency department, EMT field/Emergency Care, or military medic setting is preferred.

Responsibilities

  • Meet the expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Assist with patient admissions, transfers, and discharges.
  • Observe patients, recognize changes in status, and report findings to the RN.
  • Escort stable patients to other departments as required.
  • Clean, procure, and return equipment and supplies; assist with ordering and maintaining stock items.
  • Maintain competency in assigned special procedures, including venipuncture, splinting, staple and suture removal, nonsterile dressing changes, peak expiratory flow measurement, pulse oximetry, and crutch training.
  • Set up for Emergency Department procedures and assist the RN as directed.
  • As delegated by the RN, operate patient monitoring equipment, record rhythm strips, run 12-lead EKGs, and obtain biomarker and glucometer readings.
  • Perform phlebotomy, collect ordered laboratory specimens, and insert saline locks under RN direction.
  • Provide assigned patient care in a manner that meets patients’ population-specific and developmental needs, adapting care to individual physical, psychosocial, cultural, age-specific, and other developmental needs.
  • Under the RN’s direction, perform clerical and non-nursing duties, including serving as unit receptionist, transcribing orders, requesting patient-care items, and helping maintain patient, unit, and hospital records.
  • Greet patients professionally, demonstrate customer-service principles, address patient concerns, and help ensure comfort while patients wait to be registered or seen.
  • Enter necessary demographic, insurance, and financial information into the computer system.
  • Compile or retrieve scheduled reports from the computer system.
  • Demonstrate adherence to CHRISTUS Health CORE values and perform other duties as assigned.
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