Tech-Emergency Department - Mid Shift

Mayo Clinic•Phoenix, AZ

2d•Onsite

About The Position

The Emergency Department (ED) Technician provides essential direct and indirect patient care support under the supervision of a Registered Nurse (RN), playing a critical role in maintaining a safe, efficient, and patient-centered environment within the ED. The ED Technician performs a wide range of direct patient care activities, including vital sign assessment and documentation, completion of 12-lead EKGs, and bladder scans. This role involves assisting patients with activities of daily living (ADLs), such as personal hygiene, mobility, and toileting, and providing constant observation for high-risk patients to ensure their safety and well-being. Clinical responsibilities also encompass phlebotomy, specimen collection and labeling, and performing Point-of-Care Testing (POCT) as delegated. The technician assists with various procedures, including intubations, lumbar punctures, pelvic exams, joint aspirations, wound care, eye/ear irrigations, suture/staple removal, and foley leg bag application. A key aspect of the role is supporting orthopedic procedures, which includes the application of traction, OCL splints, and C-spine immobilization, along with providing patient education on the proper use of orthopedic devices and crutch walking. Additionally, the technician assists with patient triage activities under the direct supervision of an RN. Beyond direct patient care, the ED Technician is integral to operational support and emergency preparedness. This includes maintaining a clean, organized, and well-stocked patient environment, encompassing cleaning and stocking patient rooms and supply areas, and assisting with the overall maintenance and inventory of ED supplies and equipment. The ED Technician actively participates in emergency response activities, such as code blue alerts, decontamination (decon), and Mass Casualty Incident (MCI) response. Effective communication with the healthcare team regarding patient status and delegated tasks is essential. The role also contributes to departmental development by assisting with orientation, training, and quality assurance initiatives. The ED Technician must demonstrate knowledge of growth and development principles across the life span, adapting care to meet age-specific patient needs. The role requires the ability to adapt to unpredictable situations and work flexible hours, including days, evenings, nights, weekends, and holidays.

Requirements

High school diploma or GED.
Minimum one year of patient care experience required.
Excellent communication skills.
Works flexible hours that may include days, evenings, nights, holidays and weekends.
Demonstrated ability to adapt to unpredictable situations within the patient care setting.
Basic Life Support certification is required upon hire and must be valid for 90 days or greater from start date.
Maintains Basic Life Support (BLS) competency.
Emergency Medical Technician (EMT) certification through the Arizona Department of Health Services is required.

Nice To Haves

Previous emergency department patient care experience preferred.

Responsibilities

Perform vital sign assessment and documentation.
Complete 12-lead EKGs and bladder scans.
Assist patients with activities of daily living (ADLs), including personal hygiene, mobility, and toileting.
Provide constant observation for high-risk patients.
Perform phlebotomy, specimen collection and labeling.
Perform Point-of-Care Testing (POCT) as delegated.
Assist with procedures such as intubations, lumbar punctures, pelvic exams, joint aspirations, wound care, eye/ear irrigations, suture/staple removal, and foley leg bag application.
Support orthopedic procedures, including application of traction, OCL splints, and C-spine immobilization.
Educate patients on the proper use of orthopedic devices and crutch walking.
Assist with patient triage activities under the direct supervision of an RN.
Maintain a clean, organized, and well-stocked patient environment, including cleaning and stocking patient rooms and supply areas.
Assist with the maintenance and inventory of ED supplies and equipment.
Participate in emergency response activities such as code blue alerts, decontamination (decon), and Mass Casualty Incident (MCI) response.
Communicate effectively with the healthcare team regarding patient status and delegated tasks.
Assist with orientation, training, and quality assurance initiatives.
Demonstrate knowledge of growth and development principles across the life span and adapt care to meet age-specific patient needs.

Benefits

Opportunities for professional growth.
Professional and personal growth promotion.
Variety of professional development opportunities.
Expansive Career Investment Program.
Strong teamwork mentality.
Support and resources to deliver excellent patient care.
Tools to provide care to acutely ill patients.
Value diversity and equity.
Safe space for employees for acceptance of others from many diverse backgrounds.
High standards for a safe workplace.
Skills, staff, and resources to ensure a safe working environment.
Zero-tolerance policy for workplace violence.