Emergency Communications Specialist WMCG

Wellstar Health System

2d • Onsite

About The Position

Responds to calls into the Emergency Communications Center (ECC), from referring physicians, AUMC physicians, pre-hospital (EMS) providers, and other medical personnel in an efficient and customer-oriented manner; and to assist in communications and coordination of emergency patient referrals and transportation, both entering and in some circumstances, leaving our hospital. The secondary responsibility of this position includes but is not limited to the facilitation of communications within the Emergency Department and with consulting physicians, communicating via radio with helicopters, transport teams, and ambulances; including receiving patient information, completing documentation, and directing calls appropriately based on predetermined criteria.

Requirements

• High School Diploma, GED or equivalent from a recognized State or Federal accrediting organization
• 1 year(s) or more of experience in healthcare professionals
• Familiar with professional jargon used by EMS professionals, and aircraft pilots
• Experience operating two-way radio equipment
• Georgia EMT (Advanced, Intermediate, or Paramedic) or National Registry of EMTs

Nice To Haves

• Vocational or technical training or degree
• EMS dispatch or 911 training
• ACLS and PALS Certification

Responsibilities

• Responds to calls into the Emergency Communications Center (ECC), from referring physicians, AUMC physicians, pre-hospital (EMS) providers, and other medical personnel in an efficient and customer-oriented manner.
• Assists in communications and coordination of emergency patient referrals and transportation, both entering and in some circumstances, leaving our hospital.
• Facilitates communications within the Emergency Department and with consulting physicians.
• Communicates via radio with helicopters, transport teams, and ambulances.
• Receives patient information, completes documentation, and directs calls appropriately based on predetermined criteria.

Benefits

• Nationally ranked and locally recognized for our high-quality care and inclusive culture
• Support to do more meaningful work—and enjoy a more rewarding life
• Connect with the most integrated health system in Georgia
• Start a future that gives you more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED