Emergency Communications Officer

Virginia Information Technologies Agency • Nottoway, VA

11d • $47,000 - $53,000 • Onsite

About The Position

This position provides emergency communications services and support to the Virginia Department of Military Affairs Emergency Services Section. Key areas of focus include receiving, processing, and coordinating emergency response to a geographical area, and providing positive customer service to staff, visitors, and other personnel as needed. This position is identified as a critical component in Emergency Services as the initial contact for requesting those services. Telework for this position is only allowed during emergencies.

Requirements

• Skill in operating a telephone switchboard, PBX, or other similar multi-line communication systems.
• Knowledge in communication equipment to include radios, repeaters, and radio frequencies.
• Proficiency operating with Microsoft 365 Products and software to include SharePoint and Teams.
• Ability to effectively communicate with diverse groups and coordinate with multiple stakeholders to meet requirements.
• Ability to multitask, prioritize, and manage competing requirements in a high-stress environment.
• Ability to obtain and maintain required Emergency Communications Officer Certifications.
• Must be able to obtain a Secret Security Clearance and NIPR Account.
• Valid Driver's License with an acceptable driving record required.

Nice To Haves

• Considerable administrative support experience preferred.
• Cardiopulmonary Resuscitation (CPR)/AED/Standard First Aid Training, ICS Class (100, 200, 700, 800) within 1 year of hire.
• Completes Hazmat Awareness, Public Safety Telecommunicator I & II within 24 months of hire.

Responsibilities

• Receive, process, and coordinate emergency response to a geographical area.
• Provide positive customer service to staff, visitors and other personnel as needed.
• Serve as the initial contact for requesting emergency services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed