Emergency Care Technician – Emergency Department – St. Joseph Warren Hospital

Mercy Health BSMH•Warren, OH

9d•Onsite

About The Position

The ED Tech provides direct patient care under the guidance of an RN or designated healthcare professional in accordance with federal, state, and local regulations, and within the policies, procedures, and guidelines of Bon Secours Mercy Health. This role involves performing basic patient care and tasks, documenting patient information, and acting as a liaison between patients and nurses. The position requires providing high-level customer service and accurate documentation, while promoting quality and safety in patient care delivery. The ability to work independently, problem-solve, and resolve conflict under stress is essential.

Requirements

High School Diploma or GED (required)
BLS Basic Life Support (preferred upon hire, must obtain from the approved source prior to direct patient care)
Current certification per state requirements for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred), STNA (required) or be in nursing school
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Computer Literacy
Monitor patient conditions during treatment
Inform medical professional regarding patient conditions and care
Record patients’ medical history
Sterile Field step
CPR
Straight Urine Catheterization
Ear Irrigation
Patient positioning
Patient transport
Customer service
Patient care
Phlebotomy
Perform EKG
Splinting
Wound care
Obtaining vital signs, including manual blood pressure
Attention to detail
Problem solving
Working independently
Working under pressure
Critical thinking
Communication
Teamwork
Conflict resolution
Active listening
Relationship building
Empathy

Nice To Haves

Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second-year nursing student from a Registered Nurse (RN) program (preferred)

Responsibilities

Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.
Arrive the patient in EPIC. Verify patient information. Place the wristband on the patient.
Completes patient rounding as assigned.
Provides 1:1 patient safety companion service as needed.
Acts as liaison between patient and nurse to report changes and concerns.
Provides high-level customer service to all patients, patient's families, community providers, visitors, and employees.
Provides accurate, precise, timely documentation as applicable to patient care.
Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
Performs delegated tasks once competency has been validated.
Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.
Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
Maintains knowledge of policies and procedures.