Emergency Care Technician – Emergency Department – St. Joseph Warren Hospital

Mercy Health • Warren, OH

15h • Onsite

About The Position

The ED Tech provides direct patient care under the guidance of an RN or designated healthcare professional in accordance with federal, state, and local regulations, and within the policies, procedures, and guidelines of Bon Secours Mercy Health. This role involves providing basic patient care and tasks such as care and comfort, vital sign measurement, personal care and hygiene, assisting with mobility, performing lab draws, ECGs, basic wound care, and other unit-based specialty duties under the direction of an RN. The position also includes arriving patients in EPIC, verifying patient information, placing wristbands, completing patient rounding, providing 1:1 patient safety companion services as needed, acting as a liaison between patient and nurse, providing high-level customer service, accurate and timely documentation, participating in handoff reports, performing delegated tasks after competency validation, and promoting quality and safety. The ED Tech must demonstrate the ability to work independently, problem-solve, and resolve conflict under stress, while maintaining knowledge of policies and procedures.

Requirements

• BLS Basic Life Support (preferred upon hire, must obtain from the approved source prior to direct patient care)
• Current certification per state requirements for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred), STNA (required) or be in nursing school
• High School Diploma or GED (required)
• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
• Manual dexterity (eye/hand coordination)
• Perform shift work
• Maneuver weight of patients
• Hear alarms/telephone/audio recordings
• Reach above shoulder
• Repetitive arm/hand movements
• Finger Dexterity
• Color Vision
• Acuity – far
• Acuity – near
• Depth perception
• Use of Latex products
• Exposure to toxic/caustic/chemicals/detergents
• Exposure to moving mechanical parts
• Exposure to dust/fumes
• Exposure to potential electrical shock
• Exposure to x ray/electromagnetic energy
• Exposure to high pitched noises
• Gaseous risk exposure
• Computer Literacy
• Monitor patient conditions during treatment
• Inform medical professional regarding patient conditions and care
• Record patients’ medical history
• Sterile Field step
• CPR
• Straight Urine Catheterization
• Ear Irrigation
• Patient positioning
• Patient transport
• Customer service
• Patient care
• Phlebotomy
• Perform EKG
• Splinting
• Wound care
• Obtaining vital signs, including manual blood pressure
• Attention to detail
• Problem solving
• Working independently
• Working under pressure
• Critical thinking
• Communication
• Teamwork
• Conflict resolution
• Active listening
• Relationship building
• Empathy
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Nice To Haves

• Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second-year nursing student from a Registered Nurse (RN) program (preferred)
• BLS Basic Life Support (preferred upon hire)
• Medical Assisting (preferred)
• STNA (required) or be in nursing school

Responsibilities

• Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.
• Arrive the patient in EPIC.
• Verify patient information.
• Place the wristband on the patient.
• Completes patient rounding as assigned.
• Provides 1:1 patient safety companion service as needed.
• Acts as liaison between patient and nurse to report changes and concerns.
• Provides high-level customer service to all patients, patient's families, community providers, visitors, and employees.
• Provides accurate, precise, timely documentation as applicable to patient care.
• Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.
• Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
• Maintains knowledge of policies and procedures.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED