Embroidery Lead, Inventory Control
About The Position
This position is for an Embroidery Lead - Inventory Control within the Campus Outfitters division of the Retail team. The role involves leading day-to-day garment decoration production, mentoring and delegating tasks to Garment Decoration Clerks, and ensuring adherence to department standards for quality, accuracy, and safety. The Lead will operate and troubleshoot imprint equipment, perform garment decoration using embroidery and direct-to-film transfers, and manage the production space to maintain cleanliness, organization, and schedule adherence through weekly staffing plans. Additionally, the role supports inventory and quality control by enhancing Standard Operating Procedures (SOPs) to minimize waste, investigating customer complaints, assisting with defective returns, and coordinating inventory pulls for production readiness.
Requirements
- Post-secondary degree, or equivalent combination of education/experience
- 5 years’ production experience preferred
- Intellectual curiosity and a commitment to continuous learning is highly valued – a growth mindset.
- Values matter to you. You bring your whole self to work, and you live our values to be the trusted collaborator, lead with intention and ingenuity, and empower many views and voice.
- Ability to multitask in a fast-paced environment
- Basic mechanical aptitude for equipment maintenance and troubleshooting
- Strong interpersonal and communication skills
- Excellent time management skills and ability to meet deadlines
- Organized with strong attention to detail
- Working knowledge of Microsoft Office including Outlook, Excel and Word
- Energetic; you thrive in a team environment
- Ability to lift boxes weighing approximately 25 kg
Nice To Haves
- Post-secondary education in clothing and textiles an asset
Responsibilities
- Directs the daily production
- Mentors Garment Decoration Clerks in daily production tasks
- Delegates daily production tasks to Garment Decoration Clerks
- Upholds department standards for quality, accuracy, and safety as a role model for other employees
- Ensures all imprint equipment is operating properly, takes appropriate actions to correct any issues
- Dedicated to creating a high-quality product that consistently meets product specifications
- Responsible for maintaining a clean and tidy production space.
- Decorating garments using embroidery, and direct to film transfers
- Creates weekly schedules
- Develop, implement, and update standard operating procedures to improve quality and reduce waste.
- Investigate customer complaints with the assistance of the sales team, to determine cause and focus on corrective action
- Assist with returns of defective or damaged items.
- Communicate write offs for inventory adjustments.
- In collaboration with the merchandise assist pull and prepare inbound and in stock inventory for production
Benefits
- Accommodation at any stage of the application process
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
