Embedded Project/Program Manager
About The Position
We are seeking a highly technical and customer-facing Embedded Security Systems Project Manager / Program Manager to support a large enterprise customer onsite in San Jose. This individual will act as the primary liaison between the customer, subcontractors, and internal teams while overseeing electronic security deployments, service operations, and ongoing project coordination. The ideal candidate has a strong background in enterprise security integrations and understands both the technical and operational sides of physical security systems. This role will initially focus heavily on installation and deployment activities before transitioning into ongoing service and support coordination.
Requirements
- 5+ years of experience in electronic security integration, low-voltage systems, or physical security project management
- Strong understanding of IP camera systems
- Strong understanding of Access control systems
- Strong understanding of Relays, inputs/outputs, and low-voltage infrastructure
- Strong understanding of Enterprise security deployments
- Experience managing subcontractors and field installation teams
- Strong customer-facing communication skills
- Ability to read plans, coordinate field activity, and manage multiple moving parts simultaneously
- Comfortable working onsite in a fast-paced enterprise environment
Nice To Haves
- Experience with Axis Communications
- Experience with Milestone Systems
- Experience with 2N
- Experience with LenelS2
- Experience with Enterprise environments
- Experience with Service operations
- Experience with Security system troubleshooting
- Experience with Multi-site deployments
- Experience with Networking fundamentals
Responsibilities
- Manage enterprise electronic security projects onsite for a dedicated customer
- Coordinate and oversee subcontractors responsible for low-voltage cabling and device installation
- Conduct site walks and assist with camera/device placement recommendations
- Ensure installations align with customer expectations, project scope, and best practices
- Serve as the primary customer-facing point of contact onsite
- Coordinate project schedules, site readiness, and installation timelines
- Support commissioning, troubleshooting, and system turnover activities
- Work cross-functionally with internal technical teams, field engineers, and customer stakeholders
- Assist in transitioning projects from deployment into long-term service and support
- Identify and resolve field issues proactively to maintain project momentum and customer satisfaction
Benefits
- Competitive base salary
- Benefits package
- Long-term growth opportunity with a stable enterprise customer environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
