Embedded Intelligence Program Manager

Sibylline Ltd•Los Angeles, CA

3d•$170,000 - $190,000•Hybrid

About The Position

The Program Manager is responsible for the overall leadership, performance, and delivery of a multi-functional security and intelligence program supporting a global entertainment company. This role provides oversight across multiple teams, ensuring alignment with client priorities, operational excellence, and consistent service delivery. Serving as the primary operational liaison between Netflix and Sibylline, the Program Manager develops trusted stakeholder relationships, drives continuous improvement initiatives, supports workforce development, and ensures program objectives are achieved in a complex and evolving environment. The Program Manager leads analysts across several workstreams, providing coaching, performance management, and strategic direction, while fostering collaboration, accountability, and professional development. This position works closely with client stakeholders and Sibylline leadership to identify emerging needs, address operational challenges, and enhance program effectiveness.

Requirements

Strong program management and operational leadership skills, with the ability to oversee multiple workstreams and priorities simultaneously.
Demonstrated ability to build and maintain productive relationships with clients, stakeholders, and cross-functional partners.
Excellent written and verbal communication skills, including the ability to present information clearly and effectively to senior stakeholders.
Strong leadership, coaching, mentoring, and performance management capabilities.
Ability to identify operational challenges, develop solutions, and drive continuous improvement initiatives.
Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.
Ability to influence stakeholders and build consensus across diverse teams and functions.
Experience leading cross-functional initiatives and coordinating efforts across geographically dispersed teams.
Sound judgment, professionalism, and discretion when handling sensitive or confidential information.
Strong problem-solving and decision-making skills, with the ability to operate effectively in dynamic and evolving environments.
Proficiency with Microsoft Office Suite, collaboration platforms, and other business productivity tools.
Demonstrated experience in a client-facing environment with responsibility for stakeholder engagement and service delivery.
Bachelor's degree in Security Studies, Intelligence, International Relations, Criminal Justice, Business Management, Risk Management, or a related field from an accredited college or university; or equivalent professional experience.
Minimum 7 years of professional experience in corporate security, intelligence, risk management, investigations, crisis management, program management, or related field.
Minimum 3 years of experience leading teams, supervisors, managers, or multi-functional programs.

Nice To Haves

Master's degree preferred.

Responsibilities

Lead and own operational oversight for multiple teams and workstreams supporting the client program.
Serve as the primary operational point of contact for client stakeholders, developing trusted relationships and ensuring a clear understanding of business requirements, priorities, and objectives.
Partner with client stakeholders and Sibylline leadership to develop program goals, establish priorities, and support the ongoing evolution of program capabilities and services.
Ensure the consistent delivery of high-quality services, products, and outcomes across all program functions through effective coordination, oversight, and quality assurance processes.
Monitor program performance and identify opportunities to improve effectiveness, efficiency, scalability, and service quality.
Drive continuous improvement initiatives, implementing enhancements to workflows, processes, tools, and operating procedures to support program objectives and client needs.
Coordinate activities across multiple teams to ensure alignment, effective communication, knowledge sharing, and successful execution of program priorities.
Prepare and deliver program updates, performance reports, briefings, and recommendations to client stakeholders and Sibylline leadership.
Identify operational risks, resource constraints, skill gaps, and emerging program needs, developing and implementing appropriate mitigation strategies and solutions.
Lead recruitment activities for the program, including interviewing candidates, evaluating talent, and providing hiring recommendations.
Support onboarding and offboarding activities in coordination with Sibylline and client stakeholders.
Conduct performance reviews, provide ongoing coaching and feedback, establish development goals, and support career growth for program personnel.
Foster a collaborative and inclusive team culture centered on communication, accountability, professional development, and operational excellence.
Identify training and development needs across the program and coordinate appropriate learning and development opportunities to enhance team capability and performance.
Support escalation management and issue resolution, partnering with stakeholders to address operational challenges and ensure continuity of service.
Assist with the sharing of knowledge, best practices, and expertise across Sibylline's global network.
Perform other duties as assigned.

Benefits

Dental Insurance – Fully Employee Paid
Vision Insurance – Sibylline pays 100% of employee premiums, Employee pays for additional family members
Flexible Spending Account and Dependent Care Spending Account
Long Term/Short Term Disability – Sibylline pays 100% for employees
Basic Life and AD&D Insurance – Sibylline pays 100% for employees
401(k) with up to 5% company matching
15 day of PTO Accrued during the year
9 days front loaded sick days per year
11 Holidays
5 mental health days frontloaded per year
Employee Assistance Plan (EAP)
$100 monthly IT stipend