Embedded Intelligence Program Manager

Sibylline Americas • Los Angeles, CA

2d • Hybrid

About The Position

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry. Key attributes of Sibylline employees are: Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement Excellent written and spoken English Clarity of thought and analytical flair Strong, demonstrable interest in security and intelligence The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams Excellent attention to detail. The Program Manager is responsible for the overall leadership, performance, and delivery of a multi-functional security and intelligence program supporting a global entertainment company. This role provides oversight across multiple teams, ensuring alignment with client priorities, operational excellence, and consistent service delivery. Serving as the primary operational liaison between Netflix and Sibylline, the Program Manager develops trusted stakeholder relationships, drives continuous improvement initiatives, supports workforce development, and ensures program objectives are achieved in a complex and evolving environment. The Program Manager leads analysts across several workstreams, providing coaching, performance management, and strategic direction, while fostering collaboration, accountability, and professional development. This position works closely with client stakeholders and Sibylline leadership to identify emerging needs, address operational challenges, and enhance program effectiveness.

Requirements

• Strong program management and operational leadership skills, with the ability to oversee multiple workstreams and priorities simultaneously.
• Demonstrated ability to build and maintain productive relationships with clients, stakeholders, and cross-functional partners.
• Excellent written and verbal communication skills, including the ability to present information clearly and effectively to senior stakeholders.
• Strong leadership, coaching, mentoring, and performance management capabilities.
• Ability to identify operational challenges, develop solutions, and drive continuous improvement initiatives.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.
• Ability to influence stakeholders and build consensus across diverse teams and functions.
• Experience leading cross-functional initiatives and coordinating efforts across geographically dispersed teams.
• Sound judgment, professionalism, and discretion when handling sensitive or confidential information.
• Strong problem-solving and decision-making skills, with the ability to operate effectively in dynamic and evolving environments.
• Proficiency with Microsoft Office Suite, collaboration platforms, and other business productivity tools.
• Demonstrated experience in a client-facing environment with responsibility for stakeholder engagement and service delivery.
• Bachelor's degree in Security Studies, Intelligence, International Relations, Criminal Justice, Business Management, Risk Management, or a related field from an accredited college or university; or equivalent professional experience.
• Minimum 7 years of professional experience in corporate security, intelligence, risk management, investigations, crisis management, program management, or related field.
• Minimum 3 years of experience leading teams, supervisors, managers, or multi-functional programs.

Nice To Haves

• Master's degree preferred.

Responsibilities

• Lead and own operational oversight for multiple teams and workstreams supporting the client program.
• Serve as the primary operational point of contact for client stakeholders, developing trusted relationships and ensuring a clear understanding of business requirements, priorities, and objectives.
• Partner with client stakeholders and Sibylline leadership to develop program goals, establish priorities, and support the ongoing evolution of program capabilities and services.
• Ensure the consistent delivery of high-quality services, products, and outcomes across all program functions through effective coordination, oversight, and quality assurance processes.
• Monitor program performance and identify opportunities to improve effectiveness, efficiency, scalability, and service quality.
• Drive continuous improvement initiatives, implementing enhancements to workflows, processes, tools, and operating procedures to support program objectives and client needs.
• Coordinate activities across multiple teams to ensure alignment, effective communication, knowledge sharing, and successful execution of program priorities.
• Prepare and deliver program updates, performance reports, briefings, and recommendations to client stakeholders and Sibylline leadership.
• Identify operational risks, resource constraints, skill gaps, and emerging program needs, developing and implementing appropriate mitigation strategies and solutions.
• Lead recruitment activities for the program, including interviewing candidates, evaluating talent, and providing hiring recommendations.
• Support onboarding and offboarding activities in coordination with Sibylline and client stakeholders.
• Conduct performance reviews, provide ongoing coaching and feedback, establish development goals, and support career growth for program personnel.
• Foster a collaborative and inclusive team culture centered on communication, accountability, professional development, and operational excellence.
• Identify training and development needs across the program and coordinate appropriate learning and development opportunities to enhance team capability and performance.
• Support escalation management and issue resolution, partnering with stakeholders to address operational challenges and ensure continuity of service.
• Assist with the sharing of knowledge, best practices, and expertise across Sibylline's global network.
• Perform other duties as assigned.

Benefits

• Dental Insurance – Fully Employee Paid
• Vision Insurance – Sibylline pays 100% of employee premiums, Employee pays for additional family members
• Flexible Spending Account and Dependent Care Spending Account
• Long Term/Short Term Disability – Sibylline pays 100% for employees
• Basic Life and AD&D Insurance – Sibylline pays 100% for employees
• 401(k) with up to 5% company matching
• 15 days of PTO Accrued during the year
• 9 days front loaded sick days per year
• 11 Holidays
• 5 mental health days frontloaded per year
• Employee Assistance Plan (EAP)
• $100 monthly IT stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Manager