Email Operations Consultant

Raptive•New York, NY

6d•$75 - $100•Remote

About The Position

This role is responsible for the full outbound email workflow, from prospect research and list management to campaign launch, deliverability management, optimization, and lead qualification. You will play a key role in helping our sales team generate consistent outbound opportunities through data-driven outreach and personalized messaging. This is not a passive list-sending role. We are looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions. This is a remote 3 month contract role with potential to extend or convert to fulltime in the future.

Requirements

2+ years of experience in cold email outreach, outbound lead generation, or outbound marketing roles
Deep, hands-on experience with Instantly
Experience setting up a new email outreach platform for a sales team from scratch
Experience writing outbound email copy and managing multi-touch campaigns
Data-driven with an analytical mindset
Strong collaboration skills and ability to work independently

Nice To Haves

Experience managing deliverability and inbox health at scale
Familiarity with DNS setup, SPF, DKIM, and DMARC basics
Experience with generating outbound pipeline for B2B businesses
Experience working closely with Sales/Growth teams
Familiarity with outbound automation and CRM workflows

Responsibilities

Prospect research and list building
Segment prospects by content niche, platform (YouTube, Instagram, blog, podcast, etc.), audience size, and engagement metrics
Maintain organized prospect databases and outreach tracking systems
Cold email campaign execution
Write compelling cold email copy, subject lines, and CTAs tailored to target audiences
Build and launch outbound campaigns across multiple touch points
Monitor campaigns daily and optimize based on engagement and performance metrics
Run A/B tests on subject lines and messaging sequences
Track responses, manage follow-up strategy, and route qualified leads to the appropriate team members
Deliverability and inbox health
Manage domain warmup and inbox reputation using Instantly, Woodpecker, Lemlist, Warmy, and/or similar platforms
Monitor spam scores, bounce rates, sender reputation, and deliverability metrics
Rotate inboxes and sending accounts to maintain campaign performance
Troubleshoot deliverability issues proactively before performance drops
Fluent in SPF, DKIM, and DMARC setup and best practices
Platform implementation and operations
Lead implementation of outreach platform (Instantly) and manage day-to-day operations
Schedule and monitor send volumes across multiple inboxes
Support reporting on outreach performance and pipeline
Compliance and best practices
Ensure all campaigns comply with CAN-SPAM, GDPR, and CCPA standards
Maintain suppression lists and opt-out processes correctly
Follow outbound best practices to protect sender reputation and campaign performance