Email Marketing Specialist (Hybrid - Philadelphia, PA)

M&T Bank•Philadelphia, PA
•Hybrid

About The Position

Works with the commercial banking & equipment finance marketing automation team as well as designers, developers, and project managers to coordinate, build, set-up and send emails and digital communications through our marketing automation software.

Requirements

  • Associate’s degree and a minimum of 3 years’ relevant work experience, or in lieu of a degree, a combined minimum of 5 years’ higher education and/or work experience, including a minimum of 3 years’ relevant work experience
  • Proven project management skills
  • Proven organizational skills
  • Proven verbal and written communications skills
  • Detail-oriented
  • Experience managing multiple projects simultaneously
  • Experience working within given creative specifications in a fast-paced environment

Nice To Haves

  • Bachelor’s degree in Marketing or related field
  • Proficiency with marketing automation platforms
  • Working knowledge of pertinent customer relationship management software

Responsibilities

  • Maintain the currency and accuracy of the email schedule, ensuring emails are on target to be sent on time.
  • Manage email campaigns throughout the project process, ensuring projects run smoothly and all approvals are obtained.
  • Build, test, proof, set-up and send emails.
  • Assist with email marketing program development and execution, including segmentation, testing, and deployment.
  • Manage the coordination of email reporting.
  • Assist in researching and implementing latest best practices and industry standards across marketing automation platform.
  • Implement A/B and multivariate testing on emails and content to maximize performance and engagement.
  • Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
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