Email Marketing Coordinator

Fleet Feet • Carrboro, NC

5h • Onsite

About The Position

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview:

We are seeking a creative, collaborative and detail-oriented individual to support our email and SMS marketing efforts. This individual would report to the Senior Specialist of Email Campaigns. This is a contract role for up to six months, with the expectation of being in the office three days per week.

Requirements

• Bachelors degree
• 1 to 3 years of related work experience, includes internships
• Previous email marketing experience and familiarity with email marketing platforms (Marigold / Cheetah Digital experience highly valued)
• Interest in email campaign creation and design, product marketing, and customer retention
• Proficiency in Google Docs, Google Sheets, and other Google Workspace products
• Strong attention to detail and organizational skills
• Strong ability to listen to feedback and adapt
• Excellent written and verbal communication skills
• Manage time effectively and exhibit a strong ability to multitask
• Solution-oriented, process-driven and detail-oriented

Nice To Haves

• Previous experience with LiveClicker, Movable Ink or similar platform highly valued
• Familiarity with ClickUp or similar project management software is preferred

Responsibilities

• Support the implementation of personalization and dynamic content across national email and SMS campaigns
• Build and deploy automated customer journey campaigns and relevant triggers — targeting key moments in the customer lifecycle
• Build and maintain audience segmentation for targeted email and SMS campaigns
• Support the build and deployment of national email and SMS campaigns, working in conjunction with product marketing, graphic design, and creative copywriting teams
• Execute A/B tests to optimize performance and improve key metrics

Benefits

• 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
• Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
• Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
• Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
• Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.

What This Job Offers

• Career Level: Intern