About The Position

Rove Concepts and Rove Next are seeking an experienced Email & Lifecycle Marketing Specialist to join our team on a full-time basis. This role will support the planning, execution, and optimization of email marketing and customer lifecycle campaigns across both brands, helping drive customer engagement, retention, repeat purchases, and long-term loyalty. The ideal candidate enjoys creating personalized customer experiences, analyzing campaign performance, and continuously improving customer journeys through data-driven marketing.

Requirements

  • 2+ years of experience in email marketing, CRM, or lifecycle marketing within an e-commerce business.
  • Experience using email marketing platforms such as Klaviyo or similar.
  • Strong understanding of customer segmentation, marketing automation, and lifecycle campaigns.
  • Strong analytical and organizational skills.
  • Excellent communication and attention to detail.

Nice To Haves

  • Basic HTML knowledge for email editing is considered an asset.

Responsibilities

  • Execute email marketing campaigns across Rove Concepts and Rove Next.
  • Build, maintain, and optimize automated customer journeys, including welcome, abandoned cart, browse abandonment, post-purchase, win-back, and retention flows.
  • Develop customer segmentation to deliver personalized marketing experiences.
  • Work closely with the Creative and E-Commerce teams to support product launches, promotions, and seasonal campaigns.
  • Create, test, and optimize email content, subject lines, layouts, and calls-to-action.
  • Conduct A/B testing to improve engagement, conversion rates, and overall campaign performance.
  • Monitor campaign performance and prepare regular reports with actionable insights.
  • Maintain email marketing calendars and ensure campaigns are delivered accurately and on schedule.
  • Stay up to date with email marketing, CRM, and lifecycle marketing best practices.
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