Ellucian Banner Functional Analyst

Collegis Education•Oak Brook, IL

15h•Hybrid

About The Position

In this role, you’ll serve as a functional Banner expert, helping Collegis Education’s partner institutions streamline business processes, support day-to-day operations, and make better use of the Banner Information System. This role exists to support functional users of our educational partners’ administrative software by providing Banner expertise, resolving system needs, partnering with university departments, and helping drive improved processes, compliance, reporting, and system functionality.

Requirements

3-5 years' experience as a Banner Functional Analyst
Demonstrated experience in successfully implementing, maintaining and supporting a variety of Ellucian Banner modules such as Student, Finance, HR/Payroll, and AR modules
Demonstrate a high level of customer service with the ability to communicate proactively and effectively with a wide range of audiences
Demonstrate analytical and problem-solving skills with the ability to use critical thinking to solve new problems and challenges as they arise
Demonstrated proficiency at translating business requirements into system concepts and supporting requirements documentation
Ability to secure and protect college data and property by prudent and reasonable business practices.

Nice To Haves

Experience with document imaging, workflow, and portal systems
Experience working with eVisions Argos, Form Fusion, and Intellecheck solution a plus
Experience working with UC4 / Applications Manager a plus

Responsibilities

Provide functional leadership and technical expertise to support all day-to-day operations and new functionality for Banner
Provide excellent customer service with the ability to research, resolve and respond to partner inquiries accurately and timely
Take primary ownership of Banner support and escalate as necessary and where needed.
Works collaboratively with functional units to establish production schedules, resolve technology issues, and assist with report generation
Assists functional departments to comply with regulatory requirements, rules, and procedures for client information systems
Assists in the development of quality control and test plans / test cases
Analyzes existing processes and procedures in the functional user departments, identifies problems and areas for improvement, and provides solutions and enhancements
Assists with creation of appropriate workflow processes
Maintains current knowledge of federal & state regulatory changes, reporting requirements, and other pertinent information related to Banner and other related systems
Making recommendations to management, as needed to maintain compliance
Serves as liaison with other power users and maintain knowledge of application interface specifications with the related systems
Monitors systems for updates on releases, filed cases, and documents.
Develops and maintain effective system documentation for Banner users
Develop a trusted partnership with key client resources and assist in identifying future road map items
Drives clients’ future state business processes, taking greater advantage of baseline Banner by educating clients’ functional leads
Represents Collegis as a professional partner with client and adheres to Collegis employee guidelines
Identifies and implements non-Banner solutions when necessary
Provide functional leadership and technical expertise to support all day to day operations and new functionality for Banner as well as all information technology client needs, further driving their success
Take primary ownership of Banner support and escalate as necessary and where needed
Assist the primary report writer in gathering requirements and ensuring business validation occurs, works with report writer to bridge the data gap where needed
Attends professional development (webinars, workshops, Summit, Banner User Groups) and perform other duties as assigned
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer