Elite Home Professional

Safe Streets•Big Rapids, MI

16h•Remote

About The Position

SafeStreets’ Elite Home Professionals help residential customers select and receive customized ADT-monitored smart security solutions. The role focuses on delivering a five-star customer experience and enhancing the safety and security of customers’ homes and families. The company schedules in-home appointments with customers who have already expressed interest; cold calling and door-to-door sales are not involved. Professionals review options with homeowners, recommend custom packages, and guide the customer through the process from start to finish. The position includes installation, troubleshooting, and demonstration of security systems. SafeStreets provides paid training, equipment, and post-training support. The work is described as remote and independent, with scheduling flexibility. Compensation includes a base salary and uncapped commissions, along with mileage pay and possible installation-action, same-day, holiday, upgrade, referral, and yearly loyalty bonuses.

Requirements

Passion for customer service and helping keep others safe and secure.
Strong sales background.
Entrepreneurial and career-oriented mindset.
Excellent communication, negotiation, and interpersonal skills.
Reliable vehicle and valid driver’s license.
Proof of vehicle insurance with a minimum of 100/300/100 coverage.
Smartphone or tablet.
Ability to work above head level, carry loads of 30–50 pounds, operate power tools, and navigate confined spaces such as attics and crawl spaces.

Responsibilities

Help homeowners create customized smart security solutions for their personal needs.
Provide five-star customer interactions as SafeStreets’ first face-to-face contact with customers.
Review security options with homeowners and help them select a custom home security package.
Install, troubleshoot, and demonstrate ADT-monitored security systems.
Meet customers at scheduled in-home appointments provided by the Inside Sales team.