Elite Home Professional

Safe Streets•Columbia, SC

4d•Remote

About The Position

SafeStreets’ Elite Home Professionals (EHPs) help residential customers choose and install ADT-monitored smart security systems tailored to their homes and needs. The role emphasizes delivering an unparalleled five-star customer experience and helping families improve their safety and security. SafeStreets’ Inside Sales team schedules in-home appointments with customers who have already expressed interest, so the position does not involve cold calling or door-to-door sales. The EHP guides customers through security options, recommends a custom package, and manages the process from start to finish, including installation, troubleshooting, and demonstration. Compensation includes a base salary and uncapped commissions, along with other bonuses and mileage pay. SafeStreets provides equipment, paid training, and post-training support. The work is described as remote and independent, with scheduling flexibility and opportunities for career advancement.

Requirements

Passion for customer service and a strong sales background.
Entrepreneurial and career-oriented mindset.
Excellent communication, negotiation, and interpersonal skills.
Reliable vehicle and valid driver’s license.
Proof of vehicle insurance with a minimum of 100/300/100 coverage.
Smartphone or tablet.
Ability to work above head level, carry loads of 30–50 pounds such as equipment boxes and ladders, operate power tools, and navigate confined spaces such as attics and crawl spaces.

Responsibilities

Help homeowners create customized smart security solutions for their personal needs.
Provide five-star customer interactions as the first face-to-face contact customers have with SafeStreets.
Install, troubleshoot, and demonstrate customized ADT-monitored security systems.
Guide customers through their security options and help them move forward with a suitable home security package.