Eligibility Technician 2 (PCN 069340)

State of Alaska•Juneau, AK

8d•Onsite

About The Position

This position is open to Alaska Residents only. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Eligibility Technician 2 located in Juneau, Alaska. As a centralized Eligibility Technician II, you will be responsible for providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody and children in Tribal custody under a Tribal/State agreement. You will perform independent case work, process Medicaid for all children in a state adoption and guardianship subsidy, and assist with applications for Social Security benefits. You will identify, research, and resolve inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility. You will provide coverage for vacant positions, become and expert on court orders, and support centralized eligibility functions. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values. During your initial twelve months with the agency, you will be in a probationary period, considered as a training phase. This involves comprehensive virtual training, on-the-job learning with your supervisor, and collaborative experiences with your colleagues.

Requirements

One year of entry level experience as an Eligibility Technician 1 with the State of Alaska; OR One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.
Valid ID.
Successful completion of a background investigation, including fingerprinting and a criminal records check.
Ability to read and interpret written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables, and apply what is learned to specific situations.
Ability to identify rules, principles, or relationships that explain facts, data, or other information; analyze information and make correct inferences or draw accurate conclusions.
Ability to adjust planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Ability to identify a need; gather, organize, and maintain information; determine its importance and accuracy, and communicate it by a variety of methods.
Ability to use computers, software applications, databases, and automated systems to accomplish work.

Nice To Haves

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

Responsibilities

Providing timely and accurate eligibility determinations and benefit authorizations for Title IV-E and Medicaid programs on behalf of children in the state's custody and children in Tribal custody under a Tribal/State agreement.
Performing independent case work.
Processing Medicaid for all children in a state adoption and guardianship subsidy.
Assisting with applications for Social Security benefits.
Identifying, researching, and resolving inconsistencies and discrepancies to reach an appropriate determination or redetermination of eligibility.
Providing coverage for vacant positions.
Becoming an expert on court orders.
Supporting centralized eligibility functions.