Eligibility Specialist

Brown & Brown Insurance•St. Petersburg, FL

23h•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Eligibility Specialist to join our growing team in St. Petersburg, FL! The Employee Benefits Eligibility Specialist is responsible for managing and overseeing the eligibility process for employee benefits programs. This role ensures that employees are correctly enrolled in benefits plans, maintains eligibility records, and handles complex eligibility issues. The specialist will work closely with employees, carriers, vendors, and internal teams to ensure compliance with benefit plan requirements and regulations.

Requirements

Minimum of high school diploma or general education degree (GED)
Proficient with MS Office Suite and Excel
Organizational, verbal, and written communication skills.
Ability to maintain a high level of confidentiality.
Florida Life & Health Insurance license (2-15)
Valid driver’s license
Acceptable results of a Motor Vehicle Record report at the time of hiring and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements for this position.

Nice To Haves

Associate’s or Bachelor’s in a business or financial related discipline
Professional designation
Minimum typing speed of 40 to 50 words per minute
Agency Management System knowledge

Responsibilities

Administer and manage the eligibility requirements for various employee benefits programs.
Review and process employee benefit enrollments, changes, and terminations to ensure accurate eligibility status.
Maintain up-to-date records of employee eligibility, including tracking and documenting changes in status.
Work closely with carrier and vendor partners to ensure accurate and timely processing of eligibility information.
Resolve discrepancies and issues related to eligibility with insurance carriers and third-party administrators.
Generate and analyze reports related to benefits eligibility, including tracking enrollment trends, and identifying potential issues.
Investigate and resolve discrepancy reports for electronic file feeds and report or correct the Benefits Administration systems to accurately transmit future enrollments.
Maintain detailed records of benefits eligibility data and transactions.
Support internal and external audits by providing necessary documentation and information related to eligibility.
Ensure all accounts comply with internal company standards through self-audit process.
Performs other duties as assigned.