Eligibility Specialist

Community Action Partnership of Lancaster County inc • Lancaster Township, PA

8h • Onsite

About The Position

The Eligibility Specialist is a casework position. The Eligibility Specialist position will determine eligibility and redetermination for the subsidy program and complete personal interviews with parents/caretakers. Updates family case demographic information and eligibility information as established by the Department of Human Services.

Requirements

• High school diploma with 2 years of human services experience

Nice To Haves

• Bilingual in Spanish preferred

Responsibilities

• Determines eligibility and redetermination for subsidized childcare services according to DHS and policies using the database
• Maintains alerts and tracking system for data in PELICAN CCW
• Conducts enrollments into the subsidized program, transfer of childcare, or as needed by the parent/caretaker
• Collaborates with other departments within ELRC and other CAP programs
• Works with coworkers in a respectful, meaningful way to best serve the customers and to develop best practices for workflow and projects
• Provides information to parent/caretaker and providers on the available funding for childcare services and the eligibility criteria
• Communicates closely with parent/caretaker and providers daily regarding concerns or updates
• For ongoing eligibility verifies that all information either remains the same or the updates changes are aligned by OCDEL policies
• Maintains a thorough understanding and ability to interpret DHS policies and regulations
• Maintains complete and accurate files and records
• Complies with office procedures and expectations to ensure time mandated requirements on work are met
• Maintains a caseload and ensures organization of workflow to meet required deadlines

Benefits

• Sign-on Bonus, only available for external candidates
• Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance / EAP Program
• Generous number of PTO Days banked per year
• Paid Parental Leave
• Tuition Reimbursement
• Employer- Assisted First Time Homebuyer Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED