Eligibility Specialist

CCRES, Educational & Behavioral Health Services

2d•$29 - $30•Onsite

About The Position

Make a difference every day by joining CCRES as an Eligibility Specialist! SUMMARY: The Eligibility Specialist will work on assignment for the Early Learning Resource Center (ELRC) program of the Chester County Intermediate Unit (CCIU). The Eligibility Specialist will be responsible for providing a variety of services that include but are not limited to: telephone eligibility screenings, providing resources about quality early care and education, determining initial and ongoing eligibility, maintaining a caseload of approximately 250-275, utilizing prescribed state software systems for caseload management and document storage, performing routine community outreach and supporting the childcare provider community. Location: CCIU, 405 Boot Road, Downingtown, PA Schedule: 8:30am - 4:30pm or 9:00am - 5:00pm (7.5 paid hours per day) Full-time 12 month position, generous PTO accrual Compensation: $29 per hour or $30 per hour for bilingual English / Spanish language skills

Requirements

Minimum High School Diploma
Experience with Data Systems, Word and EXCEL
PA Criminal Clearance
PA Child Abuse Clearance
PDE FBI Clearance
TB screening - current within 3 months
Education Documentation - Official Transcripts

Nice To Haves

2 years post secondary education or higher - preferred
Knowledge of and or experience in the Department of Welfare or child care programming - preferred

Responsibilities

Assess the needs of low- income working families as well as families who are receiving cash and food stamp benefits from the County Assistance Office (CAO) towards independence from TANF and SNAP benefits
Assist clients with identifying and accessing quality early care and education programs
Providing resource and referral services to support the needs of children and families, regardless of subsidy eligibility status
Provide resources and subsidy assistance to eligible families within Office of Child Development and Early learning (OCDEL) policies and regulations (PA Code 3041- Subsidized Childcare).
Utilize state prescribed software in order to create, assess, and maintain client files and records for the Early Learning Resource Center (ELRC) and Office of Child Development and Early Learning (OCDEL)
Responsible to maintain assigned caseload and to determine what child care services would be beneficial for the family
Assist with client appeals including pre-hearing conference, consultation and appeal resolution prior to: or in lieu of, a hearing with Bureau of Hearings and Appeals (BHA)
Complete forms and gather documentation in order to refer cases of suspected fraud, waste and abuse to the Office of the State Inspector General (OSIG).
Participate in OCDEL facilitated trainings as required.
Good customer service skills and telephone etiquette is essential
Attend meetings and supervision as required
Other duties as required

Benefits

generous PTO accrual
Employer paid clearances & TB screening!
Employees scheduled for 30+ hours per week are eligible for medical benefits
Employer paid base medical plan!
Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits:
Life insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection
403 (b) Retirement Savings Plan - up to 3% employer match
Employer paid Employee Assistance Program (EAP)
Tuition discounts through educational partnerships
Milestone service awards