ELIGIBILITY SPECIALIST II - 60066287

State of Florida • Fort Lauderdale, FL

1d • Onsite

About The Position

This is a professional position assigned to the Office of Economic Self-Sufficiency. The position provides back-up to the unit’s supervisor in day-to-day duties, including reviewing cases during various processes in the service delivery model, performing case reviews for unit employees, giving feedback to strengthen accuracy rates, and providing training and/or mentoring to unit members. The ESS II is expected to handle a high volume of work that is deadline-driven, requiring the ability to prioritize and plan work assignments while being flexible to change with little notice.

Requirements

• At least 18 months experience working in the Office of Economic Self-Sufficiency determining eligibility for food stamps, Medicaid, and cash assistance.

Responsibilities

• Performs quality management system reviews as assigned.
• Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely.
• Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified.
• Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures.
• Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad-hoc reports, and Medicaid file resolution.
• Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments.
• Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed