ELIGIBILITY SPECIALIST II - 60068922
About The Position
This is a professional position assigned to the Office of Economic Self-Sufficiency. Position provides back-up to the unit’s supervisor in day-to-day duties which include but are not limited to; reviewing cases during the various processes in the service delivery model, performing case reviews for unit employees, giving feedback to strengthen accuracy rates and provide training and/or mentoring to unit members. The ESS II is expected to handle a high volume of work which is deadline driven requiring the ability to prioritize and plan work assignments while being flexible to change with little notice.
Requirements
- Must successfully complete a State and National criminal history check.
- Must be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.
- Fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI).
- May include local criminal history checks through local law enforcement agencies.
- Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
Nice To Haves
- Current employee of the Florida Department of Children and Families, a State of Florida Government Agency.
- Career Service, Selected Exempt Status (SES) or Other Personnel Services (OPS) positions.
Responsibilities
- Performs quality management system reviews as assigned.
- Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely.
- Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified.
- Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures.
- Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad-hoc reports, and Medicaid file resolution.
- Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments.
- Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures.
Benefits
- Drug-Free workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
