ELIGIBILITY SPECIALIST II - 60065651
About The Position
This is an internal promotional opportunity for dedicated ESS team members who are ready to grow, lead, mentor, and make an even bigger impact. The Eligibility Specialist II role is more than a promotion; it is an opportunity to become a go-to resource for your unit, support supervisors, strengthen case accuracy, mentor staff, and help keep our service delivery model moving with excellence. This is a great opportunity for someone who is dependable, policy-strong, and team-focused, and ready to help guide the next generation of ESS excellence. It is a chance to grow leadership skills while continuing to serve Florida's families.
Requirements
- Currently an ESS I or higher
- At least 18 months of hands-on eligibility experience processing public assistance programs - including Temporary Cash Assistance, Food Assistance, Medicaid, and Refugee Assistance
Nice To Haves
- Strong knowledge of Food Assistance and Medicaid policy and procedures
Responsibilities
- Providing technical assistance and in-unit training
- Supporting supervisors with daily operations
- Reviewing cases and giving feedback to improve accuracy
- Mentoring staff and helping address identified training needs
- Assisting with client concerns and fair hearing reviews
- Processing complex or error-prone cases
- Participating in workgroups, committees, and special projects
Benefits
- Reasonable accommodation as defined by the Americans with Disabilities Act
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
