Elementary School Operations Coordinator

Dream•New York City, NY

About The Position

DREAM is seeking a dynamic, results-driven Operations Coordinator to support the day-to-day operations of an elementary school. Reporting directly to the Director of Operations, the Coordinator helps ensure efficient office operations and exemplary customer service. The role maintains administrative systems and routines and serves as a contact for general inquiries. Responsibilities include running the school front desk, supporting vendor management and invoicing, managing inventory and ordering for the East Harlem location, and assisting with student recruitment. The Coordinator supports inventory and procurement, recruitment and family engagement, facilities upkeep, student information systems and records, mail and office management, school-wide family communications, and student meal service. The role also coordinates logistics for recruitment events and meals, supports vendor relationships and billing, and performs other related duties as assigned. Candidates should understand and value DREAM’s comprehensive approach to youth development and help motivate staff to support students in realizing their potential.

Requirements

High school diploma required.
At least 2 years of administrative experience.
Ability to work at least 7:15 a.m. to 4:15 p.m., with availability for some early mornings, evenings, and weekends.
Strong customer-service commitment and understanding of the importance of administrative functions to the organization’s mission.
Dependability and commitment to being on time and prepared.
Collaborative team-player.
Solid oral and written communication skills.
Willingness to adapt priorities at short notice and a “whatever it takes” attitude.
Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook.
Belief in DREAM’s mission and values, including that all students can succeed, and a desire to make a difference for students, families, and the community.
Ability to stand, walk, bend, reach overhead, lift heavy objects, and work in tight spaces.
Ability to reach with hands and arms, handle objects, and operate tools, computers, and/or controls.
Ability to use close, color, and peripheral vision and depth perception, and to focus vision.

Nice To Haves

Bachelor’s degree.
Administrative experience in a nonprofit setting.
Experience with school-based systems such as ATS, PowerSchool, or SchoolMint.
Bilingual Spanish/English.

Responsibilities

Support staff with ordering supplies, maintain the procurement platform, monitor supply areas, and help develop inventory systems and communicate order status.
Support the monthly AMEX reporting process.
Assist with outreach to prospective applicants, SchoolMint applications, family tours, recruitment events, re-enrollment outreach, and new-family engagement calls.
Plan and execute logistics for student recruitment events, including events outside regular hours or on weekends.
Identify and escalate facilities issues and repair needs to the Facilities Team; support regular walkthroughs and uphold DREAM’s aesthetics standards.
Maintain student information systems, including attendance, rosters, and reporting for school staff.
Assist with vendor contracts, invoice payments, and record keeping.
Coordinate incoming and outgoing mail, including U.S. Postal Service and FedEx.
Support collection and maintenance of student records, such as physicals, immunizations, and pickup lists.
Provide administrative support as needed, including ordering food and arranging transportation.
Oversee the delivery system and arrange deliveries; keep the office, common spaces, and supplies neat, organized, clean, and stocked.
Maintain positive relationships with staff and help manage and implement school-wide family communications.
Support meal ordering, ensure sufficient food for students, assist with billing and meal-count tracking, and coordinate meal-service logistics and compliance.
Maintain relationships with food vendors and help deliver food and meal carts to the cafeteria and designated classrooms.
Perform other responsibilities related to the role as assigned.

Benefits

Flexible medical health plans, with DREAM subsidizing the majority of costs for employees and their spouses/domestic partners and children.
Choice of medical plans.
Dental and vision plans.
Disability benefits.
Life insurance.
Up to 12 weeks of fully paid parental leave.
Flexible spending account options.
Pre-tax commuter benefits for parking and transit.
Fitness and entertainment discounts.
Employee assistance program support.
403(b) retirement plan with employer match starting at 4% after one year, with increases tied to tenure.
Referral, performance, and tenure milestone bonuses.
Discounted school meals through the in-house Scratch Food Program.
Tuition reimbursement support.
Access to a professional development fund.
Approximately 48 days off throughout the school year for school-based 12-month employees, including holidays, school breaks, personal days, and wellness days.
Potential annual performance-based salary increases.