Electronics Technician

Prism Specialties of Hartford Sprin•Hartford, CT

6d•Hybrid

About The Position

Prism Specialties is a residential and commercial specialty-item disaster restoration company which restores electronics, art, textiles, and documents which have been impacted by a fire, flood, or lightning/power surge. We are growing rapidly and searching for additional team members to grow with us! We are currently seeking a qualified Electronics/Electrical Technical Specialist to join our team. The Electronics/Electrical Technical Specialist will be expected to have the problem-solving skills to navigate a wide variety of situations. This is a job with a great amount of variety. Never boring! Job responsibilities will be split between working in our shop and on-site at the customers’ location. Training will be provided in all Prism processes. Just bring your knowledge, effort, and ability to learn! Cross-training will be done in the art, textiles, and document areas, with the training emphasis in the electronics/electrical area. Applicant MUST CURRENTLY hold a valid driver's license with satisfactory driving record and be able to drive to the shop or to a customer’s location as scheduled.

Requirements

Ability to pass a pre-employment drug screen, background check and DOT health screening.
Ability to repeatedly lift and carry over 50 pounds up/down stairways.
2+ yrs. experience as a technician/handyperson in any relevant field.
Excellent English oral and written communications.
High School diploma or equivalent.
A professional, neat, and clean appearance and be customer service oriented.
A broad technical knowledge.
Whether job or hobby related, knowledge of the following: cell phone repair, laptop repair, building PCs, setting up home theater systems, disconnecting, connecting, troubleshooting, testing, and cleaning appliances.
Must currently hold a valid driver's license with satisfactory driving record.

Nice To Haves

Restoration industry experience

Responsibilities

Testing and validating the functionality of appliances, computers, TVs, home theater equipment, and various other household electronics.
Evaluating items to make repair/replace decisions.
Cleaning and final testing items to ensure they are fully operational.
Wrapping items for undamaged return to the customer’s location.
Taking items apart and being methodical in nature to ensure everything goes back together correctly.
Driving a 16’ box truck, extended work van, or other company vehicle.
Communicating with the customer and keeping them at ease.
Mapping and labeling all items’ connections and how they are to be reconnected.
Ensuring the customer is satisfied everything is correct when reconnecting items, especially computer systems and home theater setups.
Eventually directing developing employees and ensuring proper time management for the entire team.