Electronics Technician Lead

Greyhound Lines, Inc. • Philadelphia, PA

2d • $48,200 - $68,700

About The Position

The primary function of this position is to manage the maintenance, repair and the return to service of on-bus electronic components. This individual will ensure that all work performed is accomplished in accordance with all company regulations. Initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions, as well as interface with maintenance personnel, Customer Service, Safety, Operations Support Center and vendors to ensure an outstanding customer experience.

Requirements

• High School Diploma Required
• 2+ years supervisory experience
• 5-7 years technical field experience
• Must have a valid DL
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Excellent written, verbal, interpersonal, and speech communication skills
• Demonstrated ability to work both independently, as well as, within a team environment
• Excellent organizational skills
• Ability to make routine independent decisions
• Ability to set and meet objectives
• Must be able to speak and read conversational English
• Candidate must have excellent communication skills in dealing with clients, management and co-workers
• Candidates must be prepared to travel and follow all company guidelines for travel expenses including managing the use of company credit card

Nice To Haves

• Associate Degree in Electronics or Computer Science a plus

Responsibilities

• Daily management of all onboard electronic equipment including security components, GPS communication equipment, and onboard media equipment to ensure the highest quality onboard experience is provided to customers
• Technical subject matter expert for all onboard electronics, including communicating and training personnel on equipment updates and/or newly sourced equipment
• Update product manuals; including electrical drawings and wiring documents to ensure accuracy of published materials
• Manage and participate in daily fleet audits, including data entry and performance reporting analysis.
• Lead monthly supplier meetings
• Develop and manage onboard equipment preventative maintenance programs. These programs will be performed in accordance with company regulations to ensure system integrity
• Lead maintenance personnel through problem solving activities to create long term solutions to chronic equipment or process challenges.
• Maintain and submit issues logs to management as required
• Manage inventory to ensure proper inventory levels are maintained for replacement components and equipment
• Manage all asset tracking tools, weekly, including supplier provided web portals to ensure complete and accurate reporting is available
• Communicate regularly with management on the progress of assignments, challenges encountered, related work conditions, equipment or personnel
• Actively participates in safety or educational training as required
• Follows all safety standards & guidelines, including but not limited to, wearing of safety glasses, wearing of steel-toed/safety shoes, appropriate safety gloves as needed, and proper attire
• Ability to self-manage or work as part a group

Benefits

• Competitive Medical, Vision, and Dental plans, including FSAs and Telemedicine support
• 401k plans with up to 3% of matching contributions
• 5 weeks of PTO, in addition to company holidays and 2 personal Floating Holidays
• 8 weeks of 100% paid parental leave
• Company-funded life insurance policy and supplemental life insurance options
• Tuition reimbursement of up to $5,250 per year
• Employee Assistance Program with 24/7 access to free over-the-phone counselling to help you with a variety of personal needs; including emotional and mental well-being, addiction and recovery, marital and family problems, and legal and financial issues
• Free travel for yourself and eligible dependents on both FlixBus and Greyhound services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED