Electronics Department Lead (Speedway)

Bookmans Entertainment Exchange•Tucson, AZ
•Onsite

About The Position

This is a full-time position (minimum of 32 hours per week) where the individual will oversee all aspects of the Electronics Department. Responsibilities include establishing and maintaining efficient merchandise circulation, assigning and distributing work, training and developing department staff, and ordering merchandise from vendors. The role also involves collaborating with Store Management and the Visual Merchandiser on store improvement ideas. Additionally, the position requires acting as the Manager on Duty (MOD) 1-2 shifts per week to supervise staff and ensure excellent customer service and satisfaction.

Requirements

  • Excellent communication, leadership, and customer service skills.
  • Patience, kindness, problem-solving skills, and the ability to work with diverse communities and customer needs.
  • Ability to lead and inspire, delegate, and oversee employee interactions with customers to ensure a smooth workflow and the delivery of excellent customer service.
  • A diverse love of electronics, video games, and software.
  • Strong "electronics knowledge", awareness of market trends, and a desire to actively expand knowledge by reading newsletters about the electronics/video game industry and retail, and using social media as a resource to gain knowledge and insight.
  • Must be able to communicate effectively and be a highly organized individual who can handle multiple priorities.
  • The ability to ask for clarification and/or assistance when needed.
  • Cash handling and basic math skills.

Nice To Haves

  • Ability to adapt to a flexible working schedule to include days, nights, weekends, and holidays.

Responsibilities

  • Oversee all aspects of the Electronics Department.
  • Establish and maintain efficient and effective circulation of merchandise through the implementation and constant refinement of the processing system.
  • Assign and distribute work.
  • Train, develop, and lead department staff.
  • Work closely with Store Management and the Visual Merchandiser to brainstorm ideas for store improvement.
  • Order merchandise from vendors for store stock.
  • Act as the Manager on Duty (MOD) 1-2 shifts per week to supervise and direct staff assignments and interactions with customers to ensure excellent customer service and customer satisfaction.
  • Assist with inventory management, product culls, and overall store maintenance.
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