Electronic Trading Service & Solutions Specialist

Jefferies Financial Group•New York, NY

3d•$120,000 - $165,000•Onsite

About The Position

The Electronic Trading Service & Solutions Specialist serves as the primary liaison between the Electronic Trading Desk, Execution Consulting team, Sales Trading, Product Management, and Technology organizations. The role is responsible for supporting the day-to-day operation of the electronic trading platform, troubleshooting trading workflow issues, coordinating technology incidents, supporting OMS/EMS integrations, and assisting execution consultants with client analytics, platform onboarding, and service delivery. This individual combines strong technical aptitude with a deep understanding of electronic trading workflows and serves as an internal advocate for traders and consultants across the trading floor.

Requirements

3-5 years of experience in one or more of the following areas: Electronic Trading, Trading Technology, Production Support, Trade Desk Support, OMS/EMS Support, Market Structure, Execution Services
Required securities licenses: Series 7, Series 63, Series 57
Understanding of FIX protocol, Electronic order workflows, Smart Order Routing, Algorithmic execution, OMS/EMS environments
Familiarity with SQL, Python, Splunk, TCP/IP networks, API integrations
Knowledge of Equity market structure, Order lifecycle, Exchange routing, ATS/Dark Pools, Best Execution Concepts, Institutional trading workflows

Nice To Haves

Prior experience working at a broker-dealer, online brokerage platform, or electronic trading firm.
Experience supporting or working with EMS or OMS platforms.
Strong understanding of institutional electronic trading workflows.
Ability to communicate effectively with traders, sales traders, execution consultants, product managers, and technology teams.
Demonstrated ability to troubleshoot trading workflow, connectivity, and platform issues in a time-sensitive environment.
Python programming and advanced Excel (VBA/macros) skills are a strong plus, with ability to develop automation tools to streamline workflows
Experience monitoring trading infrastructure, server health, and application performance

Responsibilities

Serve as first point of contact for electronic trading inquiries and workflow issues.
Partner directly with traders, execution consultants, and sales traders to resolve platform-related questions.
Escalate production issues to technology teams and manage resolution through completion.
Coordinate communication during trading incidents and service disruptions.
Support algorithms, Smart Order Router behavior, routing logic, and electronic order workflows.
Assist with OMS/EMS onboarding and connectivity.
Coordinate testing for platform enhancements and releases.
Track execution platform issues and recurring themes.
Work closely with Trading Technology, Infrastructure, Networking, Market Data, and Vendor Management.
Assist with FIX-related troubleshooting, connectivity issues, OMS/EMS workflow support, and trading system testing.
Gather trader and consultant feedback.
Identify areas for platform enhancement.
Help prioritize service improvements.
Track production issues and recurring workflow challenges.