Operational Technology - Electronic Technician

Port of Seattle•Seattle, WA

About The Position

The Electronic Technician keeps critical operational technology (OT) at SEA running safely, securely, and reliably in a 24/7 airport environment. The role performs diagnostic troubleshooting, repair, and maintenance, and supports the system configuration and infrastructure that enable aviation operations, passenger processing, and airport security. The position maintains and administers a diverse OT environment, including aviation and passenger operations systems such as FIDS, A-VDGS/Safedock, CUPPS/CUSS, biometric exit systems, and baggage sortation interfaces; security and life safety systems such as access control, CCTV/VMS, PIDS, and P25 simulcast radio/DAS; facility and revenue systems such as automated parking guidance, parking revenue control, and SCADA; and core networking and computer infrastructure such as routers, switches, VLANs, servers, Windows/Linux virtual machines, SQL databases, and UPS. The technician diagnoses and resolves problems where field hardware, operating systems, and network communications intersect, minimizing downtime and restoring airport operations. The role also performs preventative maintenance and software configuration, deploys network patching, and oversees OT information security controls in alignment with Port standards. The position coordinates with Port ICT and Information Security departments, external vendors, skilled trade unions, airlines, airport tenants, and the traveling public.

Requirements

  • Five years of experience in electronic, operational technology (OT), and/or computer systems focused on troubleshooting, repair, maintenance, and/or security.
  • Capability to troubleshoot, repair, maintain, and secure complex networked electronic and computer systems under stringent time constraints.
  • Advanced skills in diagnosing and resolving critical electronic system failures and rapidly restoring services.
  • Excellent interpersonal and communication skills, including the ability to engage effectively with airport personnel and the public.
  • Ability to understand and convey complex technical concepts and work confidently with technical documentation and drawings.
  • Strong collaborative approach, with the ability to support teammates and work independently.

Nice To Haves

  • Associate's degree.
  • Experience with complex computer-managed electronic systems.
  • Experience with CCTV systems, Video Management Systems, Access Control Systems, transportation infrastructure, and/or tolling infrastructure.

Responsibilities

  • Maintain and administer airport operational technology systems and infrastructure.
  • Troubleshoot, diagnose, and repair complex electronic, computer, and networked systems.
  • Resolve failures involving field hardware, operating systems, and network communications to minimize downtime and restore airport operations.
  • Perform preventative maintenance and software configurations.
  • Deploy network patching and oversee information security controls across OT systems in alignment with Port standards.
  • Coordinate with Port ICT and Information Security departments, vendors, skilled trade unions, airlines, airport tenants, and the traveling public.
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