Electronic Technician - 90286892 - Jackson

Amtrak•Jackson, MI

25d

About The Position

The Electronic Technician Communications role provides a central clearinghouse for Amtrak communications circuit problems. The technician uses digital computer hardware and remote microprocessor-controlled equipment to provide technical and troubleshooting assistance to field personnel, coordinates with Amtrak and outside providers to identify responsibility for problems, and serves as a key contact during communications-system failures. The role also supports restoration procedures and maintains communications remote test equipment. The position includes coordinating, installing, troubleshooting, maintaining, and testing voice and data communications circuits and equipment. Applicants must pass the communications electronic technician examination prepared by the System Communications Engineering Department. The technician must understand the division reporting structure and data and voice circuit electronics, have general electronics knowledge, and be capable of learning and maintaining Amtrak’s cable plant.

Requirements

Pass the electronic technician examination for communications prepared by the System Communications Engineering Department.
Be familiar with the division reporting structure.
Possess knowledge of data and voice circuit electronics and general knowledge of electronics.
Be capable of learning, understanding, and maintaining Amtrak’s cable plant.
Have a valid driver’s license on the date of hire.
Be able to perform basic mathematical computations, including fractions and decimals.
Have excellent written and oral communication skills.

Nice To Haves

Electronic or electrical background or education.
Communications, electrical, or electronic experience.
Previous railroad communications experience.
Experience with fiber optic equipment.

Responsibilities

Use digital computer hardware and remote microprocessor-controlled equipment to provide technical and troubleshooting assistance to field personnel.
Serve as an interface between Amtrak, outside providers, and resellers, and help determine responsibility when problems develop.
Act as a key contact for emergency operations during communications-system failures and coordinate restoration procedures with Amtrak and outside personnel.
Maintain communications remote test equipment.
Coordinate installation, troubleshooting, and maintenance of voice and data communications circuits, and test communications equipment.