Electronic Systems Technician 1

North Carolina Sound • Winston-Salem, NC

18d

About The Position

North Carolina Sound (NCS) is hiring an experienced Electronic Systems Technician Level 1 (EST1) for its Field Operations team. This hands-on leadership role oversees and supports installers and helps ensure installation projects are completed safely, efficiently, and to NCS quality standards. The EST1 is expected to work independently across at least three systems installed by NCS, including installing, terminating, programming, testing, troubleshooting, and maintaining them with minimal technical assistance.

The EST1 reports directly to the Installation Manager and has secondary responsibility to the Project Manager assigned to each project. The role includes field leadership, project coordination, technical installation work, customer communication, jobsite safety, and care of company vehicles, tools, materials, and equipment. Successful technicians may progress into Lead Technician, Project Foreman, and other advanced field leadership or technical roles through training, certifications, and demonstrated performance.

Requirements

• High school diploma or equivalent.
• Previous experience in electronic systems installation, field service, or a related technical trade.
• Experience providing leadership or direction to installation teams.
• Ability to independently install, terminate, program, test, and troubleshoot at least three systems installed by NCS.
• OSHA 30 certification.
• CPR certification.
• Aerial Lift certification.
• Powder-Actuated Fastener certification.
• Strong technical aptitude and problem-solving skills.
• Strong communication and leadership abilities.
• Ability to read and understand project plans, scopes of work, and installation documentation.
• Valid driver’s license and reliable transportation.

Nice To Haves

• Additional technical education or training.

Responsibilities

• Provide daily leadership, direction, and support to installers in the field.
• Assign tasks and prioritize work to keep projects moving efficiently.
• Review project scopes, plans, paperwork, and scopes of work before beginning each project.
• Verify that pick tickets, materials, equipment, and tools are available before leaving the office.
• Identify and request missing or additional materials needed to complete projects.
• Complete system terminations at main equipment and ensure proper connections.
• Install, program, test, and troubleshoot systems to ensure proper functionality.
• Maintain and update record drawings to reflect as-built conditions.
• Complete work independently on at least three NCS-installed systems.
• Provide daily project progress updates to the assigned Project Manager.
• Communicate professionally with customers and address questions or concerns.
• Conduct jobsite safety checks and ensure compliance with OSHA requirements.
• Safely operate aerial lifts and powder-actuated fastening tools.
• Perform CPR and first aid when needed in emergency situations.
• Maintain clean, organized, and secure jobsites.
• Secure tools, materials, and equipment left at customer locations.
• Maintain a clean and organized company vehicle and report maintenance needs to the supervisor.
• Support other team members and contribute to a team-first work environment.

Benefits

• Competitive compensation based on experience.
• Health insurance coverage, with the employer paying 50% of the employee base plan.
• Retirement savings plan (401k), eligible after 90 days, with a 3% employer contribution.
• 80 hours of paid time off plus 8 paid holidays.
• Professional development opportunities.
• Company-provided phone.
• Company-provided life insurance policy ($15,000).
• Ongoing training and certification opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED