Electronic Security and Safety - Technician II

Pillar Innovations•Morgantown, WV

About The Position

Pillar Innovations is an industrial solutions and service company serving the energy, mining, manufacturing, industrial construction, aggregate, and renewables industries. The Technician II – Electronic Security and Safety provides first-level support for service requests and field installations, including troubleshooting and repairing cabling systems and equipment. The work covers electronic security, access control, fire alarm systems, and related electrical systems. The position requires flexibility and willingness to travel, including occasional overnight stays and extended hours as needed. The technician works primarily from an assigned location and reports to the Department Manager – Electronic Security and Safety. Responsibilities also include assisting with training Technician I employees.

Requirements

  • At least 1 year of relevant experience in commercial or industrial electronic security solutions.
  • Field proficiency in at least one of the following: fire alarm, video surveillance, or access control.
  • Valid driver’s license.
  • Ability to recognize colors and read blueprints.
  • Ability to use a variety of basic hand and power tools.
  • Willingness to obtain and maintain relevant manufacturer training courses.
  • Strong verbal and written communication skills and ability to communicate professionally with coworkers and customers.
  • Dependability, trustworthiness, and a positive, productive attitude.
  • Working knowledge of computers and servers.
  • Ability to work independently and with coworkers.
  • Ability to perform the listed physical activities, lift or move up to 75 pounds, climb at heights of 300 feet or more for extended periods, and work outdoors in varied weather conditions.
  • Completion of a thorough background check and pre-employment drug and alcohol screening; participation in random, post-accident, and reasonable-suspicion drug and alcohol testing as requested.

Nice To Haves

  • Basic knowledge of fiber optics.
  • Previous customer service experience.

Responsibilities

  • Analyze blueprints, schematics, and drawings for network, fire, security, and related electrical systems.
  • Install electronic security products, including cameras, NVRs, DVRs, access control, intercoms, gate operators, fire alarm systems, and networks.
  • Install EMT and rigid conduit.
  • Inspect electrical, security, fire, and networking systems and components for repairs or maintenance.
  • Install assigned electrical system components, such as panels, audible/visual alarms, pull stations, detectors, switches, cameras, servers, and card readers.
  • Prepare written materials to document activities or convey information.
  • Troubleshoot methodically and with attention to detail.
  • Communicate patiently and positively with customers.
  • Respond to emergency situations as needed.
  • Assist in training Technician I employees.

Benefits

  • Employees are beneficial owners through an ESOP (Employee Stock Option Plan) that works through a qualified retirement plan.
  • Health and life insurance.
  • 401(k) retirement plan.
  • Short- and long-term disability.
  • Paid time off and holidays.
  • Paid lodging, per diem, and transportation for out-of-town work.
  • Employee-focused work environment.
  • On-the-job mentoring and training.
  • Internal job postings.
  • Performance and salary reviews.
  • Employee feedback program.
  • Advancement through defined employee career paths.
  • Safety-first and drug-free work environments.
  • Bonuses and incentives for working safely.
  • Company-provided tools and basic safety equipment.
  • PPE allowances with no restrictions on vendors.
  • Weekly pay with premium pay for Sundays and holidays.
  • Smart Money program with optional counseling to aid employees with financial goals.
  • Scholarship opportunities for dependent children.
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