Electronic Repair Technician

Sweetwater Sound•Fort Wayne, IN
•Onsite

About The Position

Sweetwater is seeking a Pro Audio Repair Technician for its Service Department. The technician performs component-level repairs on analog and digital professional audio equipment and other music technology hardware sold by Sweetwater. Equipment may include keyboards, power and instrument amplifiers, analog and digital mixing consoles, digital recorders, speakers, and PA systems. Technicians must be familiar with the operation of the music technology equipment they repair or become proficient in it. The technician works alongside the Repair Coordinator team to repair and service Sweetwater inventory. The role involves monitoring productivity and labor efficiency to maximize output and minimize repair costs, while following brand-specific manufacturer warranty guidelines to ensure repairs are billed appropriately to manufacturers or customers. This is a full-time, on-site position at Sweetwater’s campus in Fort Wayne, Indiana.

Requirements

  • Direct relevant experience repairing electronic audio devices, including speakers, PA systems, keyboards, mixing consoles, amplifiers, and other electronic music technology items.
  • Ability to read schematic diagrams.
  • Understanding of basic analog audio signal flow principles.
  • Knowledge of electronic circuits.
  • Ability to operate diagnostic and test equipment.
  • Ability to lift heavy items, such as keyboards and mixing consoles, onto a workbench.
  • Music technology background; this will be assessed during the interview process.

Nice To Haves

  • Experience with software and operating systems, preferably both Windows and Mac.

Responsibilities

  • Perform component-level repairs on analog and digital professional audio equipment and other music technology hardware sold by Sweetwater.
  • Work with the Repair Coordinator team on repairs and service management for Sweetwater inventory.
  • Maintain productivity and use labor efficiently to maximize output and minimize repair costs.
  • Follow manufacturer-specific warranty guidelines and regulate billing to manufacturers or customers.
  • Become proficient in the function of the music technology equipment repaired.
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