Electronic Maintenance Technician II

CACI • Colorado Springs, CO

1d • Onsite

About The Position

CACI is hiring an Electronic Maintenance Technician II to provide mission-essential support to the Satellite Control Network Tracking Station Operations Remote Site and Mission Partners (STORMS) support contract at Schriever Space Force Base (SSFB). The contract maintains Distributed Communications Controllers, Electronic Scheduling Dissemination, communications equipment, and servers. The role supports high-consequence Department of Defense missions during contingency operations, natural disasters, extreme weather, pandemics, and other emergencies.

The technician supports 24/7 operations, maintenance, user accounts, and configuration control. Duties include system administration and security, user-account and permissions management, software installation and maintenance, system monitoring, troubleshooting, backups and restores, preventive maintenance inspections, mission-system restoration, and support for depot-level maintenance. The position also involves documenting training and maintenance activity and performing assigned safety, logistics, supply, and related duties.

This is a regular, full-time position requiring an active Secret clearance at the start and U.S. citizenship. Operations use three shifts. The listed shift is 10:00 p.m.–6:00 a.m., with Tuesday and Wednesday off. The minimum hourly wage is $36.74, plus $5.09 per hour for health and wellness.

Requirements

• Active Secret clearance required at start.
• U.S. citizenship.
• Associate, vocational, or technical education plus three years of experience; alternatively, five years of experience in lieu of a degree.
• Experience managing or overseeing geographically separated Air Force/DoD contract operations, maintenance, and base operations functions.
• Experience interfacing with active-duty military and civil-service personnel.
• Experience performing system-administrator duties, including managing Active Directory accounts, setting up accounts and access permissions, resetting passwords, and maintaining account security hygiene.
• Ability to reboot workstations, perform basic workstation troubleshooting, and provide user support.
• Ability to perform general IT support tasks and follow established security and system-administration procedures, including best practices for user-account management and administrator-privilege restrictions.

Nice To Haves

• Security+ certification; preferred upon hire and may be obtained within 60 days if not already held.
• Familiarity with privileged account management and role-based access control concepts.
• Strong troubleshooting skills and comfort working in dynamic or high-tempo support environments.
• Knowledge of the Satellite Control Network (SCN).

Responsibilities

• Support SSFB 24/7 operations, maintenance, user accounts, and configuration control; update and maintain Process Familiarization.
• Establish and maintain user accounts, file permissions, password policies, and account policies.
• Install, upgrade, configure, test, maintain, and support operating-system software in a production environment.
• Maintain system security and data integrity; review performance logs and monitor system performance.
• Troubleshoot and resolve basic system hardware, software, and communications problems; perform configurations or adjustments to enhance database file capacity.
• Perform automated and manual backup and restore processes; install, configure, and test software packages.
• Monitor hardware, server resources, systems, and key processes daily; review system and application logs and verify scheduled jobs such as backups are completed.
• Perform additional assigned duties involving Technical Orders, safety, HAZMAT, TMDE, tools, vehicle monitoring, logistics, and supply.
• Assist with depot-level maintenance responsibilities for mission equipment and provide emergency or urgent depot-level maintenance support as required.
• Independently perform recurring preventive maintenance inspections and service on mission equipment identified in the STORM contract.
• Perform user-account management and system maintenance, including network backups, file restores, preventive maintenance inspections, and testing on covered mission equipment.
• Support mission-system maintenance, including system restoration, data archiving, and password administration.
• Comply with SSFB security directives and cipher-lock/combo-lock requirements, safety requirements, and HAZMAT and MSDS requirements; use and maintain PPE.
• Use standardized procedures and applicable examples to perform system-administration tasks, unscheduled maintenance, troubleshooting, and analysis for supported mission equipment.
• Assist with organizational-level software and firmware maintenance.
• Assist with installation, checkout, and de-installation of changes or updates to supported mission systems, considering previous operational failures and modifications.
• Extract and compile engineering data from manuals or test results to identify errors or inconsistencies.
• Assist with maintaining and documenting training records and updates to the Master Task Listing (MTL).
• Provide 24x7 mission-essential support to military warfighters as part of a three-shift crew.

Benefits

• Flexible time off benefit.
• Learning resources and learning and development opportunities.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time-off benefits.
• $5.09 per hour for health and wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree