Assists with the overall function and support of document imaging services. Performs technical analysis, design, support, implementation, and project management for technology-related activities with moderate supervision. Provides customer support for technology, using the information systems (IS) platform to track and perform trend analysis of issues. Supports applications, network, systems, and storage, and escalates issues as needed. May inspect and perform quality assurance reviews on documents in work queues. Provides guidance to end users on appropriate document types, scanning methods, and equipment maintenance.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED