Electronic Image Technician

The University of Kansas Health System•Kansas City, KS

11d

About The Position

The Electronic Image Technician assists customers with image-related functions in the Radiology Imaging Center at all locations, with general supervision. The role supports the timely, effective use of radiology imaging services in both electronic and manual workflows, maintains patient confidentiality, and provides professional, courteous service to patients, physicians, and staff. The technician retrieves and creates electronic patient folders and physical radiology jackets; accesses patient and examination information using Novius, SMS, Epic, PACS, and related systems; and uses Microsoft Access to track radiology projects and patient requests. Duties also include processing releases of information and legal requests, scanning documents into the electronic medical record, preparing and distributing images, supporting PACS use in clinical and surgical settings, troubleshooting exam and equipment issues, and maintaining imaging records and storage in accordance with retention requirements. Other duties may be assigned as required.

Requirements

High school graduate.
Basic computer skills.
Must be able to perform the professional, clinical, and/or technical competencies of the assigned unit or department.

Nice To Haves

Associate degree and/or 30 hours of basic college work.

Responsibilities

Retrieve and/or create patients’ electronic folders and physical radiology jackets.
Access reports and patient or examination data through Novius, SMS, Epic, PACS, and related software systems.
Use a Microsoft Access database to track and monitor radiology projects and patient requests.
Access patient consent forms in the electronic medical record for authorization of information release and safeguard patient information in compliance with HIPAA regulations.
Communicate reports and image data to the appropriate physician’s office in a timely manner.
Receive and scan release-of-information requests into the electronic medical record, verify the patient’s medical record number, and enter release information into a template.
Print and package images through PACS film and/or CD for distribution and delivery, using appropriate quality assurance measures.
Verify patients in PACS and/or create image media for clinics, conferences, physicians, studies, reading rooms, operating rooms, and the Radiology Schedule.
Assist radiologists, physicians, and staff as a resource for timely, effective use of electronic and manual services.
Provide PACS web support, including viewing and manipulating images for conferences and surgery.
Provide operating room support for physicians using fixed and mobile PACS equipment.
Troubleshoot, resolve, and document examination problems and service calls to meet established turnaround times for exam availability.
Troubleshoot and report hardware and software deficiencies in the Radiology Imaging Center.
Maintain a patient-centered focus and support the hospital, department, and division mission, goals, and values.
Treat patients and staff with courtesy, dignity, and respect at service windows and on telephones, maintaining professionalism and customer satisfaction.
Maintain department and off-site storage, image media, and Radiology Imaging Center storage requirements; monitor the return of outside patient films and image media.
Receive external films and CDs for entry into PACS for record keeping and comparison; create patients in the electronic medical record if necessary.
Create new Epic orders for outside film entry through ancillary orders and enter images into PACS according to the order.
Send and receive patient imaging records via the cloud.
Purge films and/or images on an ongoing basis or according to the record retention policy, including on-site purging and preparation for the purge process.
Scan documents into the electronic medical record and digitize images into PACS as needed.
Use PACS Exam Manager to correctly identify images and patient information for the department and facility.
Process legal requests and subpoenas received in the imaging department and, when necessary, attend court proceedings as custodian of imaging records.
Perform the professional, clinical, and/or technical competencies of the assigned unit or department.