Electronic Image Technician

The University of Kansas Health System•Kansas City, KS

12d

About The Position

The Electronic Image Technician assists customers with image-related functions in the Radiology Imaging Center at all locations, with general supervision. The role supports access, creation, processing, distribution, storage, and quality assurance of electronic and physical radiology records and images. It also provides technical and operational support to physicians and staff, including PACS web support and support in the operating room. The technician safeguards patient information, follows applicable privacy and record-retention requirements, and maintains a professional, patient-centered approach to customer service. Duties may vary by department or unit, and other duties may be assigned.

Requirements

High school graduate.
Basic computer skills.

Nice To Haves

Associate degree and/or 30 hours of basic college work.

Responsibilities

Retrieve and/or create patients’ electronic folders and physical radiology jackets, and access reports and patient or exam data through Novius, SMS, Epic, PACS, and related systems.
Use the Microsoft Access Database to track and monitor radiology projects and patient requests.
Access patient consent forms in the electronic medical record for authorization of information release, safeguard patient information, and comply with HIPAA regulations.
Communicate reports and image data to appropriate physician offices in a timely manner.
Receive and scan release-of-information requests into the EMR; verify patients’ medical record numbers and enter release information into templates.
Print and package images through PACS film and/or CD for patients and outside physician offices, following quality assurance measures.
Verify patients in PACS and create image media for clinics, conferences, physicians, studies, the reading room, operating room, and Radiology Schedule.
Assist radiologists, physicians, and staff as a resource for effective use of electronic and manual services.
Provide PACS web support for viewing and manipulating images for conferences and surgery, and operating room support using fixed and mobile PACS equipment.
Troubleshoot, resolve, and document exam problems and service calls to meet established turnaround times for exam availability.
Troubleshoot and report hardware and software deficiencies in the Radiology Imaging Center.
Provide courteous and respectful service to patients and staff and support the hospital, department, and division’s mission, goals, and values.
Maintain department and off-site storage, image media, and Radiology Imaging Center storage requirements; monitor the return of outside patient films and image media.
Receive external films and CDs for entry into PACS; create patients in the EMR if needed, create outside-film-entry orders in EPIC, and enter images into PACS according to the order.
Send and receive patient imaging records via the cloud.
Purge films and/or images according to the record-retention policy, including on-site purging and preparation for the purge process.
Scan documents into the EMR as needed and digitize images into PACS.
Use PACS Exam Manager to correctly identify images and patient information for the department and facility.
Process legal requests and subpoenas received in the imaging department and, when requested, attend court proceedings as custodian of imaging records.
Perform the professional, clinical, and/or technical competencies of the assigned unit or department.