Electronic Image Technician

The University of Kansas Health System•Kansas City, KS

3d•Onsite

About The Position

The role of the Electronic Image Technician is to assist all customers with image related functions in the Radiology Imaging Center with general supervision at all locations. This position requires a patient-centered focus and strives to support the mission, goals and values of the hospital, department and division. Maintaining professionalism with all customers to promote a customer service-driven environment is essential. Treating all patients and staff with courtesy, dignity and respect at service windows and telephones to achieve customer satisfaction is a key aspect of this role.

Requirements

Basic computer skills
High School Graduate

Nice To Haves

Associates Degree and/or 30 hours of basic college work.

Responsibilities

Retrieves and/or creates patients’ electronic folders and physical radiology jackets.
Accesses reports and other patient or exam data via the Novius, SMS, Epic, PACS and related software systems.
Utilizes Microsoft Access Database to track and monitor radiology projects and patient requests.
Uses the electronic medical record to access patient consent forms for authorization of release.
Safeguards all patient information and is in compliance with HIPPA regulations.
Communicates reports and/or image data to the appropriate physician’s office in a timely manner.
Receives release of information request which will be scanned into EMR.
Verifies patient has current medical record number and enters release information into template.
Prints and packages images via PACS film and or CD for distribution and delivery to patients as well as outside physicians’ offices, utilizing proper quality assurance measures.
Verifies patients in PACS and/or creates images media for clinics, conferences, physicians, studies, reading room, operating room and Radiology Schedule.
Assists the radiologist, other physicians and staff in the execution of their duties by acting as a resource person for timely, effective use of services, both in electronic and manual modalities.
Provides PACS web support for viewing images and manipulating images for conferences and surgery.
Provides Operating Room support for physicians as needed on fixed and mobile PACS equipment.
Troubleshoots, resolves, and documents, exam problems, and service calls in order to meet established turnaround times of exam availability.
Troubleshoots and reports all deficiencies of hardware and software programs in the RIC.
Maintains department, off-site storage, image media, and the RIC storage requirements.
Maintains and monitors the return of outside patient films and image media.
Receives external films/CD to be entered into PACS for record keeping/comparison.
Creates patients in EMR, if necessary.
Creates new orders in EPIC for outside film entry via ancillary orders.
Enters images into PACS according to order created.
Sends and receives patient imaging records via the cloud.
Purges film and/or images on an on-going basis and/or as described by the record retention policy.
Scans documents into EMR as needed.
Digitizes images into PACS.
Utilizes the Exam Manager function of PACS to correctly identify images and patient information in PACS for the department and the facility.
Processes all legal requests/subpoenas received in the imaging department.
May be requested to attend court proceedings as a custodian of the imaging records.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.