Electronic Health Records Trainer
About The Position
Nexus Family Healing is looking to hire an Electronic Health Records Analyst to join our fantastic team! For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.
Requirements
- Associate degree in Education, Healthcare Administration, Health Information Management, Information Technology, Behavioral Health, or a related field.
- Minimum of one (1) year of experience providing training, education, EHR support, or healthcare system experience.
- In lieu of degree, the equivalent of two (2) years of combined related work and education will be considered.
- Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements
Nice To Haves
- Experience with Netsmart products including myEvolv, OrderConnect, or myHealthPointe preferred.
- Experience in behavioral health, foster care, residential treatment, or human services settings preferred.
- Experience developing training materials or facilitating adult learning programs preferred.
- Experience supporting EHR implementations, upgrades, or workflow optimization initiatives preferred.
Responsibilities
- Develop and deliver EHR training programs, materials, and resources for new and existing staff.
- Facilitate instructor-led, virtual, and one-on-one training on system functionality, workflows, documentation, reporting, and compliance requirements.
- Serve as a trusted resource for end users by providing guidance, troubleshooting support, and workflow education.
- Evaluate training effectiveness and promote best practices to improve system adoption, documentation quality, and operational efficiency.
- Support EHR implementations, upgrades, and system enhancements through training development, communication, and user readiness activities.
- Collaborate with operational leaders, subject matter experts, and vendors to translate system changes into effective training solutions.
- Provide go-live support and assist with testing, adoption, and continuous improvement efforts.
- Identify opportunities to increase system utilization and user engagement through training and feedback.
- Ensure training content and practices align with HIPAA, regulatory requirements, organizational policies, and documentation standards.
- Partner with stakeholders to maintain training accuracy and alignment with current workflows and business needs.
- Participate in audits, quality reviews, and improvement initiatives to support effective EHR utilization and data integrity.
- Maintain knowledge of EHR best practices, healthcare technology trends, and adult learning principles.
Benefits
- Five weeks paid time off (PTO) in the first year of employment
- Multiple options for health insurance coverage
- No-cost life insurance
- Short/long-term disability insurance
- 401k match
- Talkspace Therapy Benefit for the whole family
- Hinge Health Benefit for the whole family
- Carrot Fertility Benefit
- Tuition assistance and training opportunities
- Advancement pathways and internal promotion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
