Electronic Health Records Assistant

Network Human Services•Andover, CT

1d•$22 - $24•Onsite

About The Position

The Billing and EHR Assistant is responsible for ensuring the quality of documentation and billing (attendance) of all services and provide support to employees in the use of Therap.

Requirements

High School diploma required.
Direct care experience with IDD/DDS preferred.
Good interpersonal and communication skills with the ability to resolve issues and provide clear instruction.
Good analytical and problem solving skills.
Experience in using Therap.
Experience in using Excel and other Microsoft products.
Obtain and maintain all required certifications to include FA/CPR, PMT, Bi-Annual Inservice, and medication certification.
Valid Connecticut Driver’s License and eligibility for Network’s auto insurance.
Ability to maintain confidentiality

Nice To Haves

College degree preferred.

Responsibilities

Assist the EHR Director in monitoring Therap documentation for all programs.
Create, update, and maintain Therap user guides as needed.
Generates billing, attendance, and revenue reports for services as assigned and serve as backup for supervisor.
Ensure that support documentation for attendance and billing is adequate and meets applicable guidelines. Provide feedback and guidance to staff as needed.
Assist with maintaining accurate client and billing records as assigned.
Assist with the implementation of new Therap modules including training, developing materials, and setup.
Responsible for billing and documentation related to CLA, DSO, and In Home Day at all locations.
Monitor the daily documentation of current IP goals and T-Logs and provide feedback to Direct Support Staff as needed.
Serve as the primary point of contact for staff and management regarding day-to-day questions, support, and issue resolution within Therap.
Set up all new users and update user privileges as needed.
Assist the EHR Director in updating and adding ISP Programs to Therap.
Participate in ongoing training, in services and staff meetings as necessary for the department
Other responsibilities as deemed necessary.