Electronic Health Record Analyst II

Geisinger•Work from home (Pennsylvania), PA

3d•Remote

About The Position

Responsible for the performance of tasks related to EHR system implementation, adoption, enhancement, and support. This includes but is not limited to analysis, development, training, testing, documentation, go-live and on-going support, problem resolution, and maintenance. Develop and maintain HL7, XML, and X12 Bridges interfaces for the EPIC EHR. Serve as accountable owner for assigned projects. Complete operational needs assessments, and identify integration solutions following IT best practice, organizational policy, and ensuring data integrity. Assist in defining transformation specifications for interface engines. Complete thorough unit and functional testing. Collaborate with colleagues to ensure effective implementation planning. Define threshold monitoring and error resolution procedures. Develop and oversee error management procedures. Develop and maintain comprehensive documentation. Monitor and optimize Bridges performance. Support System upgrades and updates and data migrations. Analyze integration requirements; complete development as needed. Provide support for testing and implementation planning. Monitor Post live function. Provide On-call support. Monitor Bridges interface performance. Assure rapid recovery after planned and unplanned downtimes. Troubleshoot and resolve Bridges Interface issues adhering to published SLAs.

Requirements

High School Diploma or Equivalent (GED)- (Required)
Minimum of 4 years-Related work experience (Required)
Minimum of 10 years-Relevant experience (Required)
Critical Thinking
Interpersonal Communication
IT Project Planning And Organization
Leads Others
Manages Conflict And Crisis

Nice To Haves

Familiarity with HL7, X12, and XML
EPIC Bridges Certification

Responsibilities

Develops a strong understanding of assigned application(s) and can demonstrate a proficiency in navigating through the Electronic Health Record (EHR).
Meets with relevant personnel to gather information and observe workflows.
Demonstrates the understanding of both the current and proposed workflows and can document the workflows using a flowchart format.
Identifies opportunities and propose solutions to streamline the workflow to gain efficiencies.
Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation.
Performs application testing including scenario-based, integrated, and parallel testing.
Applies critical thinking to problem solving and strives to understand the root cause of the issue.
Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership.
Provides regular updates regarding work status and demonstrates appropriate issue escalation.
Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.
Actively participates in meetings by being an engaged listener and offering both feedback and input.
Prepares training material and conducts training classes in either virtual or in-person settings.
Adheres to best practices regarding information security.
Participates in team on-call rotation to provide 24x7x365 support to assigned areas.
Provides remote and/or on-site support as needed to end-users.
Supports system upgrades, patches, and monitoring.
Assists in the preparation of department guidelines, standards, procedures, and policies.
Participates in vendor review and selection processes.
Develops understanding of the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications.
Work is typically performed in an office environment.
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
Develop and maintain HL7, XML, and X12 Bridges interfaces for the EPIC EHR
Serve as accountable owner for assigned projects.
Complete operational needs assessments, and identify integration solutions following IT best practice, organizational policy, and ensuring data integrity.
Assist in defining transformation specifications for interface engines.
Complete thorough unit and functional testing.
Collaborate with colleagues to ensure effective implementation planning.
Define threshold monitoring and error resolution procedures
Develop and oversee error management procedures
Develop and maintain comprehensive documentation.
Monitor and optimize Bridges performance
Support System upgrades and updates and data migrations
Analyze integration requirements; complete development as needed
Provide support for testing and implementation planning
Monitor Post live function
Provide On-call support
Monitor Bridges interface performance.
Assure rapid recovery after planned and unplanned downtimes
Troubleshoot and resolve Bridges Interface issues adhering to published SLAs