Electronic Gases Account Manager

Linde•Research Triangle Park, NC

4d•Onsite

About The Position

Linde Gas & Equipment Inc. is seeking an Electronic Gases Account Manager for its Research Triangle Park, NC location. This role is responsible for driving sales through active customer engagement, developing regional and customer-specific sales plans, and identifying new business opportunities within the semiconductor market. The Account Manager will solve complex customer problems, develop an expert understanding of product specifications and applications, and negotiate supply and equipment sales agreements. This position requires internal collaboration with various Linde departments and serves as a single point of resolution for customer needs. The role also involves establishing consolidated forecasts, monitoring performance against goals, executing price increase initiatives, managing accounts receivable, and providing market intelligence to the global marketing and product management teams.

Requirements

Minimum four-year bachelor's degree in engineering.
Approximately 20% customer-related travel.
5+ years’ experience in product marketing or sales of electronic and/or specialty gases and/or industrial and/or chemicals to the semiconductor or related industry.
Experience and/or knowledge with gases, chemicals, and gas cabinets in the semiconductor or related industry.

Responsibilities

Drives sales through active participation at customer and prospect sites to understand needs, build value, present solutions, and secure long-term business.
Develops regional and customer-specific sales plans to meet business objectives and customer satisfaction.
Maintains and increases existing and new revenue streams and profitability.
Develops and implements plans for increased penetration of key semiconductor markets, including end-user accounts and OEMs.
Identifies and qualifies new and existing customer opportunities and converts them into sales and profit growth.
Solves complex customer problems by identifying innovative solutions.
Develops an expert understanding of product specifications, performance attributes, and their application to customer needs.
Drives sales with customer proposal documents and presentations.
Negotiates and manages customer product supply and equipment sales agreements.
Manages customer and prospects internally by interfacing with Linde customer service, quality, engineering, operations, and finance groups.
Serves as the single point of resolution for customers’ needs within the assigned market/industry segment and/or geographic area.
Participates in establishing consolidated forecasts for territory orders and sales.
Monitors performance against goals regularly.
Accountable for the financial translation of decisions, planning, and strategies.
Measures results and provides this information to management.
Executes price increase initiatives to manage territory profitability.
Responsible for managing the territory customer accounts A/R.
Participates with the Global marketing organization by providing support and information.
Monitors competitive activity and ensures appropriate response strategy.
Collects data on competitive products, pricing, and market activities.
Provides data to the product management team for marketing actions designed to defend and take market share.
Understands the semiconductor market and customers.
Supports Director Electronics Product Sales, Electronics Division.