Electronic Billing Analyst
About The Position
The Electronic Billing Analyst will serve as the subject matter expert for all e-billing related activities, liaising with Attorneys, Assistants, Clients, e-billing vendors, and Client Accounts staff in support of all e-billing questions and issues. They will monitor eBilling submissions and rejections and advise on the proper resolution of rejections, and follow up with Client Accounts staff as necessary. The Electronic Billing Analyst will work closely with client e-billing coordinators to ensure that all setups have been completed properly to allow for successful e-billing transmissions by the Client Accounts staff. Moreover, they will be responsible for providing management with related reports and metrics and for providing billing assistance to the Client Accounts group when necessary. As needed, they will work on any special assignments given by the e-Billing Manager.
Requirements
- Bachelor’s degree required or equivalent combination of education and work experience in legal billing and/or eBilling.
- Previous knowledge of billing, electronic billing, or related Finance experience required.
- Strong system, analytical, and Excel skills are required.
- Must be detail-oriented and have strong oral and written communication skills.
- Must be able to work effectively in a team setting.
- Ability to be organized and prioritize workload appropriately.
- Utilize resources to complete work most efficiently.
- Demonstrate high-level problem-solving skills.
- Ability to multi-task and meet deadlines with an accurate work product.
Nice To Haves
- Knowledge of Elite Enterprise 3E and eBilling vendor websites is valued.
- Experience with third-party vendor e-billing sites strongly preferred (TyMetrix; CounselLink; BillingPoint; LegalTracker; Collaborati; Collaboration/Passport, etc.)
- Collections experience a plus.
Responsibilities
- Monitor the eBillingHUB and e-billing vendor sites to ensure client setups are accurately completed and invoice rejections are resolved in a timely manner.
- Collaborate with the Client Account Specialists, Assistants, and Matter Supervising Partners to resolve discrepancies related to all aspects of electronic billing.
- Prepare standard and ad hoc reports utilizing various applications and reporting tools.
- Research and respond to client inquiries.
- Modify LEDES, XML files when necessary.
- Work closely with client e-billing contacts to ensure accurate and timely set-ups.
- Provide recommendations and feedback to e-billing management to improve e-billing and billing processes.
- Assist with special projects as directed by the e-Billing Manager, and other duties as specified.
- Review all e-billing requirements and client billing guidelines.
- Communicate with all levels of the business and the firm’s clients regarding e-billing.
- Work closely with the International team as needed on e-billing issues.
- Support Collections activities regarding e-billing issues.
- Complete special assignments given by the e-Billing Manager.
- Demonstrate knowledge and adherence to basic firm policies, procedures, and processes.
- All members of the firm are encouraged to participate in our Global Responsible Business program.
Benefits
- The company offers a Global Responsible Business program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
